VISHWARANJAN RAJKUMAR
New Delhi
Summary
Skilled Business Development leader offering 4 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
4
4
years of professional experience
Work History
Director / Owner
CENTRE FOR WOMEN AND CHILDREN EDUCATION (Non Profit Organization)
07.2017 - Current
- Provided 15 free health camps in 3 years such as eyes, dental, adolescent girls, and overall health
- Facilitated 6 skill development workshops such as handloom, pickle making, and candle making to more than 100 unskilled women and unemployed women
- More than 50% have benefited from such skills and now have jobs.
- Provided education to 4 children every year by sending them to schools and paying for their books uniforms and other educational fees
- Worked with social groups to raise legal awareness among children and women
- Improved team collaboration by fostering positive work environment conducive to open communication and problem-solving.
- Ensured compliance with industry regulations, maintaining legal standing as owner.
- Directed planning and execution of special events or promotions that drove customer engagement and loyalty rates higher than ever before.
Business Development Manager
ESSL Logistic
07.2023 - 11.2024
- Acquisition of new clients while also scaling volume of business with existing clients to drive growth
- Liaise with Stakeholders of company to get further referrals to achieve sales target
- Pre sales analysis to understand customer requirements to curate and customize offering as per their requirement.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Conducting 100+ outbound calls and emails reaching out to potential clients.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Built relationships with customers and community to establish long-term business growth.
Sales and Customer Support
Care Health
02.2020 - 04.2023
- Generated 20+ Lakhs increase in revenue in 3 years
- Awarded Gold and Silver Club for exceeding targets
- Maintained high levels of customer retention through exceptional service and follow-up communication.
- Customer support TAT of 2 hours for all queries maintained
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Retainment of 80% of Existing customers
- Collaborated with team members to achieve monthly sales targets and improve overall performance metrics.
- Conducted product demonstrations to showcase features, benefits, and value propositions to potential customers.
- Provided comprehensive after-sales support, ensuring a positive experience that led to referrals and new client acquisitions.
- Exceeded sales goals consistently through effective negotiation tactics and persuasive communication skills.
- Implemented upselling techniques to maximize revenue opportunities while delivering value-added solutions to clients.
- Handled calls promptly and with courteous professionalism and handled sales paperwork and payments with a high degree of accuracy to minimize recordkeeping errors.
Sales Business Development Executive
MECURY CAPITAL
06.2017 - 01.2018
- Recruited 5 people to company
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Identified business development challenges and customer concerns for proactive resolution.
- Collaborated with cross-functional teams to address complex customer concerns and provide comprehensive solutions.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Oversaw and managed hiring process and assisted human resources.
Real Estate Agent Associate
EARTH INFRASTRUCTURE
12.2012 - 10.2013
- Increased client satisfaction by providing personalized real estate services and advice tailored to individual needs.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Educated first-time homebuyers on buying process from start to finish, alleviating anxieties and guiding them every step of the way.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Averaging 50 outbound calls, SMS
Education
Bachelor of Arts - History
Delhi University
New Delhi, India06.2014
High School Diploma -
The Assam Valley School
Tezpur, Assam04.2010
Skills
- Strategic Partnerships
- Business Development
- Sales and Marketing
- Team Collaboration
- Sales Presentations
- Client Consultations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Timeline
Business Development Manager
ESSL Logistic
07.2023 - 11.2024
Sales and Customer Support
Care Health
02.2020 - 04.2023
Director / Owner
CENTRE FOR WOMEN AND CHILDREN EDUCATION (Non Profit Organization)
07.2017 - Current
Sales Business Development Executive
MECURY CAPITAL
06.2017 - 01.2018
Real Estate Agent Associate
EARTH INFRASTRUCTURE
12.2012 - 10.2013
Bachelor of Arts - History
Delhi University
High School Diploma -
The Assam Valley School
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