Vishwas Mishra
Ghaziabad
Summary
Administration professional with experience in managing office operations, coordinating schedules, and organizing meetings. Adept at utilizing software for data entry, document management, and maintaining records. Strong communication skills, ensuring smooth collaboration with team members and clients.
Overview
7
7
years of professional experience
Work History
Administration Executive
TV9 – Associated Broadcasting Company private ltd
05.2022 - Current
- Negotiated with vendors and service providers, securing cost-effective contracts for the company
- Managed business travel and logistics, booking cost-effective transport and accommodation
- Managed daily office operations, maintaining efficient workflow and meeting administrative deadlines
- Networked effectively with Executive Assistants and PAs, gaining broader business insight and increasing external support opportunities
- Processed expense claims for reporters, ensuring timely reimbursement for project-related expenses
President (Volunteering Govt Service)
Consumer Rights Organization
08.2020 - Current
- Participated in regular meetings to discuss customer service metrics and strategies for ongoing improvement
- Drafted legal documents, including letters of complaint and claim forms, tailored to specific consumer issues
Volunteer Youth Worker
Udaan Utsav Youth Festival
02.2018 - Current
- Collaborated with local schools and organizations, building partnerships to expand opportunities for youth participation
- Created a welcoming atmosphere, encouraging diversity and fostering mutual respect among youths from varied backgrounds
- Provided youth work support, encouraging youth to take part in new positive opportunities and experiences
- Conducted regular management meetings with team to provide updates and determine next steps
- Instilled individuals and groups with confidence and motivation for productive sessions
Consultant -Administrative Executive
TV9 – Associated Broadcasting Company private ltd
01.2022 - 05.2022
- Represented organization in industry networking events and professional associations to develop client relationships and industry presence
- Utilized advanced data analytics to identify trends, opportunities, and challenges in business operations
- Spearheaded business development efforts, identifying and capitalizing on new market opportunities
- Verified staff compliance with current procedures, identified lapses and developed plans to eliminate gaps
- Facilitated workshops and training sessions to enhance team capabilities and support organizational change
Operations Executive
Mydia 100 Communication's Ltd
04.2021 - 12.2021
- Analyzed operational data to identify trends and areas for improvement, informing strategic decisions
- Developed and maintained robust operational policies to comply with industry regulations and standards
- Set up business contracts, obtained signatures and processed paperwork
- Set accurate budgets based on historical data and forecasted trends to keep operations financially sound
- Reviewed and revised operational policies, aligning procedures with best practices and regulatory requirements
- Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations
- Implemented new workflow processes that resulted in a 15% increase in operational efficiency
- Led operations team in daily tasks, optimizing workflow and increasing efficiency by 20%
Sr Operations & Sales Executive
ATHANCARE healthcare solution private limited
04.2019 - 03.2021
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings
- Resolved customer issues and complaints with quick-thinking problem-solving
- Showcased product features and benefits to drive sales
- Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability
- Coordinated sales efforts with marketing teams to increase profits
- Liaised with potential customers to determine needs and provide recommendations
Internship Trainer
Jogo Technologies Pvt Ltd (FITSO BY ZOMATO)
07.2018 - 12.2019
- Used exceptional communication and relationship-building skills to engage consumers in face-to-face surveys
- Conducted market research to identify trends and adapt marketing strategies accordingly
- Conducted market research to identify emerging opportunities for channel expansion
- Conducted market research to identify trends and inform communication strategies
Education
Bachelor of Business Administration - Business Administration
IMS
01.2019
12th class - undefined
Deep Memorial Public School
01.2015
10th - undefined
Deep Memorial Public School
01.2013
Skills
- Office staff leadership
- Data confidentiality
- Accounts receivable and payable
- Report analysis
- Data entry proficiency
- Proactivity
- Presentation design
- Customer relationship management software
- Service-orientated
- Accuracy and attention to detail
Timeline
Administration Executive
TV9 – Associated Broadcasting Company private ltd
05.2022 - Current
Consultant -Administrative Executive
TV9 – Associated Broadcasting Company private ltd
01.2022 - 05.2022
Operations Executive
Mydia 100 Communication's Ltd
04.2021 - 12.2021
President (Volunteering Govt Service)
Consumer Rights Organization
08.2020 - Current
Sr Operations & Sales Executive
ATHANCARE healthcare solution private limited
04.2019 - 03.2021
Internship Trainer
Jogo Technologies Pvt Ltd (FITSO BY ZOMATO)
07.2018 - 12.2019
Volunteer Youth Worker
Udaan Utsav Youth Festival
02.2018 - Current
12th class - undefined
Deep Memorial Public School
10th - undefined
Deep Memorial Public School
Bachelor of Business Administration - Business Administration
IMS
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