Vishwas Shukla
Manager
Barabanki
Summary
Dynamic manager with a proven track record at Rominus Pizza and Burger, excelling in team leadership and budget control. Enhanced staff performance through targeted training programs, achieving significant improvements in service quality. Skilled in time management and decision-making, fostering a productive environment that drives customer satisfaction and operational efficiency.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
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Work History
Manager
Rominus Pizza and Burger
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Managed staff schedules to optimize labor costs while meeting peak demand periods.
- Implemented training programs for new hires, enhancing team performance and service quality.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Fostered a positive work environment through effective communication and conflict resolution techniques.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Team Members
Dominos Pizza
- Prepared and assembled customer orders efficiently to ensure timely delivery.
- Operated point-of-sale system accurately for order processing and payment handling.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Collaborated with team members to optimize workflow during peak hours.
- Followed safety protocols to ensure a safe working environment for all staff.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Members
Brijwasi Bakery
- Assisted in food preparation, ensuring adherence to quality and safety standards.
- Operated kitchen equipment efficiently, maintaining cleanliness and functionality.
- Collaborated with team members to optimize workflow during peak hours.
- Handled customer orders accurately, enhancing overall service speed.
- Provided training to new staff on operational procedures and safety protocols.
- Addressed customer inquiries promptly, improving satisfaction and retention rates.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Assisted with inventory counts and stocking of merchandise.
Education
Bachelor of Arts - Art History
07-2023
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Staff management
Goal setting
Staff development
Shift scheduling
Product management
Budget control
Timeline
Manager - Rominus Pizza and Burger
Team Members - Dominos Pizza
Team Members - Brijwasi Bakery
P S.s.n Inter College - Bachelor of Arts, Art History