To take up a challenging position in a dynamic organization focused on customer service, where I can contribute my expertise, grow professionally, and help achieve organizational goals.
Overview
5
5
Languages
Work History
Transport Executive & Shift Tracker
Ikrux India
Company Overview: Contract with Terrapay Solutions India, Sahakarnagar, Bangalore
Handle employee transport queries and calls professionally
Ensure timely cab pickups and drops, especially during peak hours
Coordinate unscheduled pickups with proper approvals
Monitor online tracking via TMS and maintain tracking sheets
Prepare reports: No-show, OTA, and route closures
Provide administrative support to vendors
Additional Administrative Responsibilities
Manage internal communication and coordination between departments
Handle email correspondence and ensure timely responses to employee requests
Maintain and update shift schedules and employee transport rosters
Assist in onboarding processes related to transport and facility access
Track and report daily operational metrics to management
Support procurement and inventory tracking for transport-related supplies
Coordinate with facility management for smooth day-to-day operations
Shift Coordinator
SVN Systech India Pvt Ltd
Company Overview: Contract with Mphasis, Global Village, Bangalore
Ensure timely arrival and departure of transport vehicles
Optimize routing and track delays
Handle accident cases and take immediate action
Maintain route logs and shift registers
Monitor shuttle operations and ensure smooth transport flow
Core Operations
Daily transport operations and SLA compliance
Fleet management: 150 cabs & 60 shuttles
Strong geographical knowledge of Bangalore
Escalation handling and data analysis
Vendor performance reporting
Education
Bachelor of Commerce (B.Com) - Bachelor Programme of Commerce