VISHWAS SK
Transport Router
Bangalore
Summary
To take up a challenging position in a dynamic organization focused on customer service, where I can contribute my expertise, grow professionally, and help achieve organizational goals.
Overview
5
5
Languages
Work History
Transport Executive & Shift Tracker
Ikrux India
- Company Overview: Contract with Terrapay Solutions India, Sahakarnagar, Bangalore
- Handle employee transport queries and calls professionally
- Ensure timely cab pickups and drops, especially during peak hours
- Coordinate unscheduled pickups with proper approvals
- Monitor online tracking via TMS and maintain tracking sheets
- Prepare reports: No-show, OTA, and route closures
- Provide administrative support to vendors
- Additional Administrative Responsibilities
- Manage internal communication and coordination between departments
- Handle email correspondence and ensure timely responses to employee requests
- Maintain and update shift schedules and employee transport rosters
- Assist in onboarding processes related to transport and facility access
- Track and report daily operational metrics to management
- Support procurement and inventory tracking for transport-related supplies
- Coordinate with facility management for smooth day-to-day operations
Shift Coordinator
SVN Systech India Pvt Ltd
- Company Overview: Contract with Mphasis, Global Village, Bangalore
- Ensure timely arrival and departure of transport vehicles
- Optimize routing and track delays
- Handle accident cases and take immediate action
- Maintain route logs and shift registers
- Monitor shuttle operations and ensure smooth transport flow
- Core Operations
- Daily transport operations and SLA compliance
- Fleet management: 150 cabs & 60 shuttles
- Strong geographical knowledge of Bangalore
- Escalation handling and data analysis
- Vendor performance reporting
Education
Bachelor of Commerce (B.Com) - Bachelor Programme of Commerce
Institute of Basic and Vocational Education
01.2024
Skills
Strong organizational, collaboration & team-building skills
Vendor management & fleet coordination
Process improvement & cost-saving initiatives
First-level escalation handling
Consistently exceeded IPMP goals
Operating Systems: Windows
Tools: MS Office, MS Excel, Web Technologies
Disclaimer
I hereby declare that the information provided is true and correct to the best of my knowledge.
Personal Details
- Date of Birth: 20-11-1995
- Gender: Male
- Nationality: Indian
Timeline
Transport Executive & Shift Tracker
Ikrux India
Shift Coordinator
SVN Systech India Pvt Ltd
Bachelor of Commerce (B.Com) - Bachelor Programme of Commerce
Institute of Basic and Vocational Education