Vishwash Raj
Assistant Manager Marketing
Hazaribagh
Summary
To work with an organization where I can continuously learn in the pursuit of achieving functional excellence, thus achieving success through hard work and getting maximum job satisfaction and optimum career growth.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Assistant Manager
Panacea Super Speciality Hospital Ranchi
05.2026 - Current
- Assisted in daily operations management to enhance patient care efficiency.
- Coordinated staff schedules and resource allocation for optimal workflow.
- Supported implementation of hospital policies and procedures to ensure compliance.
- Facilitated communication between departments to improve service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Contributed to patient satisfaction programs, gathering feedback for continuous improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Assistant Manager Marketing
Sharp Sight Eye Hospital
12.2025 - 05.2026
- Trained and mentored staff on best practices for patient care and administrative processes.
- Implemented new scheduling system, enhancing efficiency of appointment management.
- Conducted regular performance evaluations to maintain high service standards among team members.
- Developed training materials that improved onboarding process for new hires in clinical roles.
- Led team meetings to discuss operational challenges, fostering a collaborative problem-solving environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Senior Marketing Executive
Samford Super Speciality Hospital
07.2025 - 11.2025
- Collaborated with cross-functional teams to create content for digital platforms, improving online presence.
- Developed and implemented targeted marketing campaigns to enhance patient engagement and brand awareness.
- Coordinated promotional events and outreach programs to attract new patients and community involvement.
- Analyzed market trends and competitor strategies to inform marketing initiatives and positioning.
- Managed social media accounts, increasing follower engagement through strategic content planning.
- Assisted in the creation of marketing materials, ensuring alignment with hospital branding guidelines.
- Monitored campaign performance metrics to optimize strategies and improve return on investment.
- Supported the development of internal communication strategies to enhance staff engagement in marketing efforts.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Cultivated strong relationships with key clients, resulting in repeat business and long-term loyalty.
- Coordinated product launches across multiple channels, ensuring consistent messaging and maximum exposure.
- Optimized email marketing campaigns for higher open rates, click-through rates, and conversions.
- Elevated company reputation by creating thought leadership content that positioned the organization as an industry expert.
- Analyzed marketing campaigns using key metrics and performance indicators.
- Revamped website design for an enhanced user experience that contributed to an increase in online traffic.
- Led a cross-functional team for the successful launch of new products, resulting in increased market share.
Business Development Manager
Shalby Divine Supersplity Hospital Ranchi
07.2024 - 07.2025
- Developed strategic partnerships to enhance service offerings and increase patient referrals.
- Conducted market analysis to identify growth opportunities and inform business strategies.
- Collaborated with multidisciplinary teams to streamline patient intake processes and improve service delivery.
- Fostered relationships with healthcare providers to expand referral networks and improve collaboration.
- Analyzed competitor activities to refine operational tactics and maintain competitive edge.
- Facilitated training sessions for staff on new business development initiatives and customer engagement practices.
- Monitored industry trends to adapt business development strategies in alignment with market demands.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
Marketing Executive
Srinivash Super Speciality Hospital Hazaribagh
10.2021 - 07.2024
- Developed and executed targeted marketing campaigns to enhance patient engagement and brand awareness.
- Analyzed market trends and competitor activities to inform strategic planning and positioning.
- Collaborated with healthcare professionals to create informative content for digital platforms.
- Managed social media accounts, increasing follower engagement through tailored content strategies.
- Coordinated events and workshops to promote hospital services within the community.
- Implemented patient feedback systems to improve service delivery and satisfaction metrics.
- Conducted market research to identify new opportunities for service expansion and outreach initiatives.
- Assisted in budget management for marketing projects, ensuring cost-effective resource allocation.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Launched marketing activities for new product lines and market penetration.
- Maintained reporting and developed actionable insights to continually improve branding efforts.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Streamlined marketing processes to increase efficiency and reduce costs, resulting in higher ROI for campaigns.
- Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
- Developed and implemented targeted digital strategy to improve business performance.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Collaborated with developers, advertisers and production managers to market products and services.
- Oversaw Number-person marketing team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group.
Education
Ph.D. - Hospital Management
Desh Bhagat University Panjab
Panjab 06-2026
MBA - Hospitality Administration And Management
Dy Patil University
Mubai 01-2025
I, - I. Com
Anand College Hazaribagh
Hazaribagh 05-2013
10th - PhD
DAV Arya Samaj School
Hazaribagh 05-2011
Skills
Team motivation
Customer relations
Staff training and development
Staff supervision
Goal setting
Staff management
Workload management
Team building
Customer rapport
Sales strategies
Customer relationship management (CRM)
Strategic planning
Staff development
Sales growth
TRAINING AND PROJECT DONE
- 1. 45 Days internship in CCL.
- 2. 45 Days internship in investor clinic.
- 3. One Year exp. Receptionist Health Point Hospital Ranchi.
Declaration
I hereby declare that all the above information is correct to the best of my knowledge and belief. Place: - Date: - Signature
EXTRA QUALIFICATION
- BBA Passing (2021) Ranchi University 2nd Division
- MBA Passing (2024) Ranchi University 1st Division
Timeline
Assistant Manager
Panacea Super Speciality Hospital Ranchi
05.2026 - Current
Assistant Manager Marketing
Sharp Sight Eye Hospital
12.2025 - 05.2026
Senior Marketing Executive
Samford Super Speciality Hospital
07.2025 - 11.2025
Business Development Manager
Shalby Divine Supersplity Hospital Ranchi
07.2024 - 07.2025
Marketing Executive
Srinivash Super Speciality Hospital Hazaribagh
10.2021 - 07.2024
Ph.D. - Hospital Management
Desh Bhagat University Panjab
MBA - Hospitality Administration And Management
Dy Patil University
I, - I. Com
Anand College Hazaribagh
10th - PhD
DAV Arya Samaj School