Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Hobbies
Timeline
Generic
Vishwesh Sawant

Vishwesh Sawant

Curchorem, Quepem, Goa

Summary

Resourceful Bar Executive skilled in leading teams to enhance productivity and efficiency in fast-paced environments. Specialize in inventory management, cocktail creation, and customer service excellence. Excel at using communication, leadership, and problem-solving skills to create memorable guest experiences and maintain high standards of service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bar Executive

Fairfield By Marriott
Benaulim, Salcete, Goa
07.2023 - Current
  • Supervised daily operations of the bar ensuring smooth running of all activities taking place.
  • Created innovative cocktails with seasonal ingredients to attract new customers.
  • Collaborated with kitchen staff for food menu development that complemented drinks selection.
  • Handled scheduling shifts for bartenders, servers, cooks and other staff members.
  • Planned and coordinated special events such as happy hours, live music nights and promotional activities.
  • Maintained accurate records of stock levels, ordering supplies when needed.
  • Reviewed monthly financial reports including budgeting information related to beverage sales.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude.
  • Analyzed customer feedback to improve services and products offered at the bar.
  • Implemented marketing initiatives to promote the bar's offerings through social media platforms.
  • Developed and implemented strategies to increase bar sales.
  • Organized weekly team meetings for staff members in order to discuss new ideas and initiatives.
  • Resolved customer complaints promptly and professionally.
  • Consulted with management regarding any changes or updates needed within the bar area.
  • Conducted regular inventory checks to ensure adequate stock levels were maintained.
  • Monitored cash flow in order to maximize profits and minimize losses.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Delegated work to staff, setting priorities and goals.
  • Distributed food to service staff for prompt delivery to customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Food & Beverage Team Leader

The Zuri White Sands, Goa Resorts & Casino
Varca, Salcete, Goa
05.2022 - 07.2023
  • Prepared weekly schedules for the food and beverage team based on business needs and forecasted demand.
  • Analyzed customer feedback surveys to identify areas needing improvement in order to enhance customer experience.
  • Analyzed monthly financial reports to identify areas of improvement for increased productivity.
  • Conducted regular staff meetings to discuss operational issues, customer feedback, and upcoming events.
  • Monitored daily operations of the food and beverage team, ensuring compliance with safety regulations and company standards.
  • Managed day-to-day operations of the restaurant including scheduling shifts for personnel and assigning tasks accordingly.
  • Assisted with menu planning by creating new recipes as well as revising existing ones according to customer preferences.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
  • Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
  • Distributed food to service staff for prompt delivery to customers.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Food & Beverage Senior Guest Service Associate

The Zuri White Sands, Goa Resorts & Casino
Varca, Salcete, Goa
10.2021 - 04.2022
  • Resolved customer complaints and escalated issues as appropriate.
  • Processed payments accurately using a point of sale system.
  • Implemented strategies for improving customer service standards within the organization.
  • Responded promptly to guest inquiries and requests via telephone, email, and in person.
  • Stayed knowledgeable about local events and informed guests.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Invited guests to join loyalty programs and special promotions to stay connected.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Greeted walk-in and phone guests, determining interests and needs.
  • Offered guests beverages and refreshments upon check-in.

Food & Beverage Guest Service Associate

Novotel Goa Dona Sylvia Hotels & Resorts
Cavelossim, Salcete, Goa
04.2021 - 10.2021
  • Created reports on occupancy levels, sales figures, customer feedback surveys.
  • Processed payments for guest stays and other services rendered.
  • Upheld company policies and procedures while ensuring compliance with safety regulations.
  • Developed strong relationships with repeat customers through positive interactions.
  • Provided guests with information about local attractions, restaurants, and transportation options.
  • Ensured that all guest inquiries were answered promptly and accurately.
  • Took reservations from patrons by phone or online.

Food & Beverage Guest Service Assistant/Associate

The Zuri White Sands, Goa Resorts & Casino
Varca, Salcete, Goa
02.2019 - 03.2021
  • Resolved customer complaints promptly and professionally.
  • Prepared reports on occupancy levels, revenue generated from guest stays.
  • Performed cashiering duties such as taking payments, issuing receipts and balancing daily transactions.
  • Processed reservations for rooms, restaurants, and other facilities.

Food & Beverage Job Training

The Zuri White Sands, Goa Resort & Casino
Varca, Salcete, Goa
08.2018 - 02.2019
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Food & Beverage Industrial Training

Novotel Goa Dona Sylvia Hotels & Resorts
Cavelossim, Salcete, Goa
09.2017 - 08.2018
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Tally ERP On Job Training (OJT)

G.V Kamath & Co. Chartered Accountants
Margao, Goa
04.2016 - 05.2016
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided assistance in preparing tax returns annually.
  • Performed month-end closing activities.
  • Posted journal entries to the general ledger system accurately and timely.
  • Maintained and reconciled general ledger accounts.

Education

Bachelor of Commerce - Commerce

Indira Gandhi National Open University
Goa

High School Diploma -

GUARDIAN ANGEL INSTITUTE OF HOTEL MANAGEMENT
Goa
05-2018

Some College (No Degree) - Class XII (Accounts & Taxation)

SMT.CHANDRABHAGA TUKOBA NAIK HSS
GOA

Some College (No Degree) - CLASS X

THE NEW EDUCATIONAL INSTITUTE HIGH SCHOOL
Goa

Skills

  • Inventory management
  • Customer service
  • Financial analysis
  • Team building
  • Communication skills
  • Problem solving
  • Time management
  • Event planning
  • Menu development
  • Bartending techniques
  • Hygiene standards
  • Beverage management
  • Control inventory costs
  • Kitchen staff coordination
  • Multitasking Abilities
  • Inventory control
  • ServSafe food manager
  • Catering coordination
  • POS terminal operation
  • Quality control
  • Team leadership
  • Hospitality management
  • Staff supervision
  • Staff scheduling

Languages

English
First Language
Hindi
Proficient (C2)
C2
Konkani
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Certification

  • EMBARK, Marriott International - 2025
  • Certified Development Trainer (CDT), Marriott International - June 2025
  • Food Safety and Security Authority of India - Certified - 2023

Hobbies

  • Travelling & Exploring New Places.
  • Cooking
  • Playing Cricket & Football.
  • Listening to Music.

Timeline

Bar Executive

Fairfield By Marriott
07.2023 - Current

Food & Beverage Team Leader

The Zuri White Sands, Goa Resorts & Casino
05.2022 - 07.2023

Food & Beverage Senior Guest Service Associate

The Zuri White Sands, Goa Resorts & Casino
10.2021 - 04.2022

Food & Beverage Guest Service Associate

Novotel Goa Dona Sylvia Hotels & Resorts
04.2021 - 10.2021

Food & Beverage Guest Service Assistant/Associate

The Zuri White Sands, Goa Resorts & Casino
02.2019 - 03.2021

Food & Beverage Job Training

The Zuri White Sands, Goa Resort & Casino
08.2018 - 02.2019

Food & Beverage Industrial Training

Novotel Goa Dona Sylvia Hotels & Resorts
09.2017 - 08.2018

Tally ERP On Job Training (OJT)

G.V Kamath & Co. Chartered Accountants
04.2016 - 05.2016

Bachelor of Commerce - Commerce

Indira Gandhi National Open University

High School Diploma -

GUARDIAN ANGEL INSTITUTE OF HOTEL MANAGEMENT

Some College (No Degree) - Class XII (Accounts & Taxation)

SMT.CHANDRABHAGA TUKOBA NAIK HSS

Some College (No Degree) - CLASS X

THE NEW EDUCATIONAL INSTITUTE HIGH SCHOOL

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Vishwesh Sawant