Vishwesh Umasankar
Bengaluru
Summary
Travel Coordinator with deep understanding of travel logistics , travel coordination and passionate about latest travel technologies and efficient travel management. Demonstrates strong focus on team collaboration and achieving results, ensuring smooth and efficient travel arrangements. Skilled in travel planning, vendor negotiation, stakeholder management , negotiation and customer service. Reliable and adaptable, meeting changing needs with ease.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Global Travel Coordinator
Swiss Re Global Business Solutions India Pvt Ltd
08.2020 - Current
- Handle global corporate travel requirements for our employees and provide customer oriented services with regards to travel, ticketing, hospitality, visas, mobility and other travel and related ancillary services.
- Coordinate and engage with internal and external stakeholders , preferred travel suppliers, including airlines, hotels, and travel agencies and get best results via TMC
- Provide full time support as Travel POC and manage feedbacks and complied with company standards while preparing internal, informal and official documentation.
- Manage high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
- Enhance client satisfaction by efficiently managing and organizing travel itineraries.
- Review and pay invoices for travel-related services and streamline booking processes for improved time management and cost savings.
- Maintain up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Facilitate seamless communication between travelers, suppliers, colleagues, and management through regular updates on trip progress.
Team Lead - Operations MICE & Corporate Travel
SKIL Travel Private Limited
12.2019 - 12.2019
- Responsible for smooth operations and overall handling of MICE and Corporate Travel Groups of sizes minimum 30 Passengers ++ and more
- Set up MICE and Corporate Travel – Operations Process and SOP by designing operational workflow for PAN India teams
- Collaborated with respective service providers – Ticketing , Visa , Travel Insurance , Corporate Gifting and Event Management.
- Overseas Vendor collaboration , Group Management and Coordination with vendors such as Event Management Companies, Hoteliers, Destination Management Companies and likes
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
MBA - Tourism And Travel Management
Christ University
Bengaluru, India03-2015
Bachelor of Science - Geography, Tourism And Travel Management
Madras Christian College
Chennai, India03-2013
Skills
- Business/Corporate Travel Arrangements
- Travel Supplier Management
- Policy Compliance and Travel Reporting
- Stakeholder Management
- Travel Security and Risk Management
- Visas and Immigration
- Customer Service
- Travel Costs Management
- Vendor negotiation
- Industry awareness
- Travel planning
Certification
- Foundations of Galileo GDS
- Foundations of Sabre GDS
Timeline
Global Travel Coordinator
Swiss Re Global Business Solutions India Pvt Ltd
08.2020 - Current
Team Lead - Operations MICE & Corporate Travel
SKIL Travel Private Limited
12.2019 - 12.2019
- Foundations of Galileo GDS
- Foundations of Sabre GDS
MBA - Tourism And Travel Management
Christ University
Bachelor of Science - Geography, Tourism And Travel Management
Madras Christian College
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