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Vislavath Srikanth

Vislavath Srikanth

Sr Business Analyst
Hyderabad

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPersonal development programsTeam Building / Company Retreats

Summary

Results‑driven Senior Business Analyst & Data Analytics Professional with 7+ years in SaaS, specializing in Power BI, Tableau, SQL, Snowflake, and ServiceNow platform analytics. Achieved a 50% productivity boost through dashboards and automation. Skilled in data modeling, DAX, KPI dashboards, forecasting, and sales/business operations. Adept at bridging technical processes with business strategy, driving stakeholder alignment, and influencing senior leadership through clear, actionable insights.

Overview

7
7
years of professional experience
5
5
Certificates
3
3
Languages

Work History

Senior Business Analyst

ServiceNow
03.2025 - Current

Power BI Dashboard Development

  • Designed and delivered an enterprise-level Resource Management Dashboard in Power BI for a 2,000+ member Customer Excellence organization, tracking 70+ KPIs across utilization, resource allocation, and timesheets—providing leaders with a unified performance view and driving a 50% productivity increase.
  • Built Certification Compliance Dashboards, increasing certification completion rates by 40% within one quarter.
  • Developed Performance Analytics Dashboards to improve transparency, benchmarking, and recognition across global geographies.
  • Delivered KPI-driven executive dashboards, reducing reporting turnaround time by 40% and accelerating onboarding and operational insights.

Data Modeling & Architecture

  • Built and optimized large-scale Power BI data models, ensuring high performance, scalability, and seamless integration across multiple data sources.

Advanced Analytics & Development

  • Developed complex DAX measures to support advanced KPIs, trend analysis, forecasting, and highly interactive reporting.
  • Engineered optimized SQL queries and ETL pipelines, improving data reliability, accuracy, and refresh performance.

Collaboration & Enablement

  • Partnered with cross-functional teams including analysts, data engineers, and business stakeholders to deliver tailored, business-aligned BI solutions.
  • Led Power BI enablement, training, and ongoing support, driving platform adoption and empowering teams with self-service analytics.
  • Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
  • Maximized revenue generation through effective sales strategies and market analysis insights.

Customer Success Business Analyst

ServiceNow
12.2023 - 02.2025
  • Designed and provided strategy for certification and training dashboards , enabling visibility into completion of training and certification requirements for the Customer Success organization.
  • Presented data insights and visual stories to senior leadership , influencing decisions related to workforce training, process efficiency, and customer success.
  • Created detailed Technical Requirement Documents (TRDs) and data flow specifications to standardize analytics processes and improve cross-team collaboration.
  • Led stakeholder requirement gathering sessions with business, operations, and product teams to translate ambiguous needs into measurable analytics outcomes and visualization requirements.
  • Built data models and complex DAX measures in Power BI , delivering accurate and interactive dashboards tailored to diverse business functions.
  • Automated repetitive Excel and Power BI reporting processes using Power Query and Power Automate, saving 15+ hours per week in manual effort.

Sales Operation Analyst

ServiceNow
06.2022 - 11.2023
  • Data Analysis and Visualization: Skilled in obtaining raw data, analyzing large datasets, and transforming them into actionable insights through dashboards, reports, and KPIs to support strategic decision-making.
  • Sales Operations & Forecasting: Proven ability to manage forecasts, achieve sales targets, and accelerate the sales cycle by optimizing sales processes, incentive calculations, and revenue operations.
  • Customer and Market Expertise: Demonstrated deep knowledge of ServiceNow's customers across public and private sectors in AMS, EMEA, APJ, and ACE regions, leveraging market analysis to identify trends and opportunities.
  • Relationship Management: Adept at initiating and sustaining long-term relationships with internal teams, key customers, partners, resellers, and government entities to drive collaboration and business growth.
  • Pricing & Proposal Development: Experienced in creating accurate quotes and funding models for complex software and training opportunities, ensuring competitive and profitable outcomes.
  • Marketing & Demand Generation: Contributed to data-driven marketing campaigns by analyzing customer and market data, resulting in increased training orders, and improved campaign effectiveness.
  • Operational Excellence: Managed daily, weekly, monthly, and quarterly reporting cycles within CRM systems, supported global strategic projects, and maintained documentation of processes to improve efficiency and compliance.

Business Operation Associate

Think and Learn Pvt Ltd
12.2018 - 05.2022
  • Managed daily, weekly, monthly, and quarterly reports and KPIs within and outside of CRM systems, ensuring accurate performance tracking and visibility across teams.
  • Generated regular and ad-hoc reports to deliver actionable insights for stakeholders, supporting data-driven decision-making across business functions.
  • Supported strategic planning and global projects, identifying areas of improvement and contributing to operational efficiency and organizational growth.
  • Analyzed large datasets to uncover trends, patterns, and correlations, translating findings into meaningful business insights.
  • Maintained comprehensive documentation of data processes and operational workflows to ensure consistency, compliance, and knowledge transfer.
  • Supported marketing campaigns through data analysis, content development, and promotional efforts across multiple channels, driving demand generation and increased engagement.
  • Developed strong cross-functional relationships with internal teams to enable seamless project execution, collaboration, and achievement of organizational goals.
  • Handled CPQ (Configure, Price, Quote), Order Forms, Order Management, and Opportunity Governance, ensuring accuracy in pricing, compliance in deal structures, and smooth execution of end-to-end sales operations.

Education

PG Diploma - Business Management

University of Hyderabad
Hyderabad, India
04.2001 -

B.Tech - Electronics And Communication Engineering

CVR College of Engineering
Hyderabad, India
04.2001 -

Skills

Data & Analytics: Microsoft Power BI (DAX, Power Query), Tableau, Looker Studio, SQL, Excel (Advanced), ETL, Data Modeling, Warehousing, Data Manipulation & Visualization, Snowflake

Certification

Microsoft Certified Power BI Data Analyst

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Designed and implemented a Certification Dashboard that enabled management to analyze user certification profiles, track progress, and identify skill gaps. This initiative significantly improved visibility into workforce readiness and contributed to higher certification success rates.
  • Developed a Training Dashboard that monitored assigned training completion status across teams. By providing real‑time insights and automated tracking, the dashboard drove accountability and resulted in a 100% training completion rate.
  • Both dashboards streamlined reporting, reduced manual effort, and empowered leadership with actionable insights to make informed decisions on employee development and organizational capability.

Quote

Opportunities Don't happen.You create them.
Chris Grosser

Interests

Photography

Singing

Travelling

Languages

English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Software

ServiceNow

Microsoft Power Bi

Snowflake SQL

Data analysis

Timeline

Microsoft Certified Power BI Data Analyst

08-2025

Senior Business Analyst

ServiceNow
03.2025 - Current

Leanm Six Sigma Yellow and Green Belt

02-2025

Project Management - Coursera

08-2024

Platform Analytics - ServiceNow

05-2024

Customer Success Business Analyst

ServiceNow
12.2023 - 02.2025

Sales Operation Analyst

ServiceNow
06.2022 - 11.2023

Business Communication Certificate - IIBF

05-2019

Business Operation Associate

Think and Learn Pvt Ltd
12.2018 - 05.2022

PG Diploma - Business Management

University of Hyderabad
04.2001 -

B.Tech - Electronics And Communication Engineering

CVR College of Engineering
04.2001 -
Vislavath SrikanthSr Business Analyst