Vismitha Krishnababu
Retail Sales Associate
Chennai,TN
Summary
Dynamic professional with a proven track record at Royal Enfield, excelling in apparel sales and customer experience. Skilled in inventory management and data analysis, I enhanced customer loyalty through effective conflict resolution and communication. Adept at coordinating MIY activities and organizing impactful store promotions, driving engagement and satisfaction.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Apparel/MIY Expert
Royal Enfield
03.2025 - Current
• Managed apparel sales and customer experience.
• Handled inventory tracking and stock management.
• Prepared sales and performance reports using Excel.
• Created and presented slides (PPT) reports for performance.
• Coordinated MIY (Make It Yours) customization activities.
• Assisted in organizing store events and promotions
• Evaluated marketing performance and supported activities.
Customer Relationship Officer
Tommy Hilfiger
02.2024 - 12.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Computer Engineering
Jeppiaar Engineering College
Chennai, India 04.2001 -
No Degree - HSC
Sacred Heart Matriculation Higher Secondary School
Chennai 04.2001 -
Skills
Computer skills
Microsoft office
Multitasking
Customer Relationship Management
Apparel & Retail Sales
Inventory Management
Marketing Evaluation
Excel Reporting & Data Analysis
PowerPoint Presentation (PPT)
MIY (Make It Yours) Coordination
Event Planning & Store Promotions
Communication & Team Collaboration
Timeline
Apparel/MIY Expert
Royal Enfield
03.2025 - Current
Customer Relationship Officer
Tommy Hilfiger
02.2024 - 12.2024
Bachelor of Science - Computer Engineering
Jeppiaar Engineering College
04.2001 -
No Degree - HSC
Sacred Heart Matriculation Higher Secondary School
04.2001 -
Projects
POS (Point of Sale System)
• Developed a POS system with barcode scanning to improve billing speed and accuracy.
Login Page Development
• Created a secure login page with authentication and responsive design.
Web Page Development
• Built a web page showcasing tourist locations in India with mapped hotspots.
DNS Simulation using UDP
• Simulated a DNS system using UDP with a client–server architecture.
IoT Project
• Worked in a team to develop an IoT-based flood monitoring system.