VISWAGOWRI K
Trichy
Summary
Healthcare & Insurance Operations Senior Rep with 2+,, years of expertise in claims processing and automation, known for reducing errors by 15% and enhancing workflow efficiency. Demonstrates strong problem-solving skills, attention to detail, and analytical thinking, consistently improving team performance through advanced data processing standards. Passionate about leveraging technology to streamline processes and improve patient care outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Healthcare Operations Senior Rep
NTT Data Information Processing Services Private Limited
Coimbatore
2022.01 - Current
- Process associate (Claim adjudication,Partial automation, Medical Billing)
- Process an average of 150 medical claims daily with 98% accuracy, reducing billing errors by 15%.
- Implement partial automation to enhance claim adjudication, cutting processing time significantly.
- Communicate with insurance companies to follow up on unpaid or denied claims, ensuring timely resolution.
- Participate in RCM activities to optimize financial performance, improving cash flow and reducing cycle times.
- Maintain strict adherence to HIPAA guidelines, ensuring patient information confidentiality.
- Investigate and resolve denied claims, appealing and overturning denials when necessary.
- Lead a project to automate data entry, boosting processing speed by 20%.
Education
Bachelor of Science - Bachelor's of Computer Application
Cauvery College For Women, Bharathidasan University
Trichy2021-01
Biology Maths
Thiakesar Alai Higher Secondary School
Manaparai2018-01
Thiakesar Alai Higher Secondary School
Manaparai2016-01
Skills
- Microsoft Office
- Medical Billing
- Html
- CSS
- React js
- Bootstrap
Certification
- HIPAA Privacy and Security Training (2024 Campaign) Nucleus Yellow Belt Curriculum BPO_MS Powerpoint
Languages
Tamil
First Language
English
Proficient (C2)
C2
PERSONAL DOSSIER
Date of Birth :10/11/2000
Nationality : INDIAN
Marital status: Single
COURSES
- Full development at NxtWave Disruptive Technologies Private Limited
INTERNSHIPS
Data analyst, NoviTech R&D PVT LTD
- Completed a comprehensive 30-day analyst internship focused on developing technical skills, analytical techniques, and practical experience through hands-on projects.
References
References available upon request.
Timeline
Healthcare Operations Senior Rep
NTT Data Information Processing Services Private Limited
2022.01 - Current
Bachelor of Science - Bachelor's of Computer Application
Cauvery College For Women, Bharathidasan University
Biology Maths
Thiakesar Alai Higher Secondary School
Thiakesar Alai Higher Secondary School
- HIPAA Privacy and Security Training (2024 Campaign) Nucleus Yellow Belt Curriculum BPO_MS Powerpoint
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