VISWANATH S
Chennai
Summary
- I am looking for an opportunity which uses my full capacity and helps me attain the organization goals.
- Technical Lead with 10+ years of experience in QA.
- Functional Tester/ Automation tester.
- Worked on Web services (ENTERPRISE SERVICE BUS). SOAP UI testing of rest/xml projects.
- Experienced Salesforce QA Tester with 5 years of experience in testing Salesforce applications and ensuring high-quality deliverables.
- Salesforce QA testing components - CRM and various components
- Sales force sales cloud, Service cloud components testing experience.
- Workflows, live chart experience in Salesforce.
- Proficient in both manual and automated testing techniques for Salesforce platforms.
- Knowledge of 6+ years in retail domain, 1+ in Medical/Pharma/Life Sciences, 2+ in Telecomm
- Experience in Agile and Waterfall methodology.
- E-Commerce website testing
- Currently working on testing of POINT of Sales system (Retail domain)POS(System testing/Product testing). Owned the end to end testing of Customer Self-checkout product and driving the team of 7-9 members.
- E-commerce website Testing.
- Worked throughout the software testing lifecycle (STLC).
- Published white papers on topics such as 'Usability testing', 'Static and dynamic testing' internally in the organization.
- TOSCA tool test case execution.
- Functional testing experience: 1. Application testing 2. API Testing 3. GUI testing 4. System testing 5. Product testing 6. Web services testing 7. Middleware testing 8. E-Commerce Website testing
Overview
11
11
years of professional experience
Work History
QA Tester
Infosys
07.2023 - 09.2023
- Company Overview: IDC technologies + Infosys
- Requirement Analysis - Test Scenario/Case creation - Test case execution - Defect Management.
- Worked on Salesforce CRM front end application testing.
- IDC technologies + Infosys
QA Tester
Capgemini
09.2022 - 12.2022
- Company Overview: Capgemini+ Inventech+ Toll group
- Requirement Analysis - Test Scenario/Case creation - Test case execution - Defect Management.
- Capgemini+ Inventech+ Toll group
QA Tester
Accenture Services Pvt. Ltd.
12.2020 - 09.2022
- Company Overview: Royal Dutch Shell plc, commonly known as Shell, is an Anglo-Dutch multinational oil and gas company headquartered in The Hague, Netherlands.
- Requirement Analysis - Test Scenario/Case creation - Test case execution - Defect Management. POS TESTING.
- Testing Product end to end functionality which also includes webservice calls.
- Bi-Weekly client meetings.
- Daily scrum meetings.
- Regression testing, Features testing.
- Worked on Salesforce SRM front end application testing.
- Client Demo of completed features after testing phase.
- Royal Dutch Shell plc, commonly known as Shell, is an Anglo-Dutch multinational oil and gas company headquartered in The Hague, Netherlands.
QA Tester
HCL
04.2019 - 02.2020
- Company Overview: Intel supplies processors for computer system manufacturers such as Apple, Lenovo, HP, and Dell.
- Monitoring the continuous validation process (Performance tests) and client utilization.
- Defect Management - Tracking Defects using JIRA and debugging failures.
- Reporting program status/updates to respective stakeholders.
- Weekly update to clients based on the progress. Sending triage reports of conval runs(Weekly test runs).
- Trigger the weekly test runs using bamboo.
- Monitoring hardware inventory and allocating servers based on requests.
- Interaction with different teams / integration teams in times of server allocation request with various criteria's like OS version.
- Performing server frequent server utilization audits.
- Intel supplies processors for computer system manufacturers such as Apple, Lenovo, HP, and Dell.
QA Tester
HCL
10.2018 - 04.2019
- Company Overview: Roche Diagnostics is a diagnostic division of Hoffmann-La Roche which manufactures equipment and reagents for research and medical diagnostic applications.
- Participating in scrum discussions.
- Rating the complexity of Business requirements.
- Requirement analysis based on the requirements signed off by client.
- Interaction with Business Analysts on requirement Gap.
- Test case creation based on requirements.
- Test case review by business analysts and clients.
- Test case execution in the Web UI.
- Defect management for the defects found during functional testing.
- DEMO to onshore counterparts on the functionalities which are delivered in the particular scope.
- Sales force sales cloud, Service cloud components testing experience.
- Roche Diagnostics is a diagnostic division of Hoffmann-La Roche which manufactures equipment and reagents for research and medical diagnostic applications.
QA Tester
Accenture Services Pvt. Ltd.
02.2018 - 10.2018
- Company Overview: Pfizer Inc. is an American pharmaceutical corporation headquartered in New York City, with its research headquarters in Groton, Connecticut.
- Requirement analysis based on the requirements signed off by client.
- Proficient in both manual and automated testing techniques for Salesforce platforms.
- Interaction with Business Analysts on requirement Gap.
- Test case creation based on requirements.
- Workflows, live chart experience in Salesforce.
- Test case execution in the Web UI.
- Defect management for the defects found during functional testing.
- Co-Ordinate with Onshore counterparts on defect tracking and closure.
- Sales force sales cloud, Service cloud components testing experience.
- Pfizer Inc. is an American pharmaceutical corporation headquartered in New York City, with its research headquarters in Groton, Connecticut.
Defect Manager
Accenture Services Pvt. Ltd.
10.2016 - 02.2018
- Company Overview: Whole Foods Market Inc. is an American supermarket chain exclusively featuring foods without artificial preservatives, colors, flavors, sweeteners, and hydrogenated fats.
- India delivery center Defect manager, POS Testing.
- Owned the end to end testing of Customer Self checkout product and driving the team of 7-9 members.
- Sales force sales cloud, Service cloud components testing experience.
- Understanding the functional requirement document, reading flow diagrams, use cases.
- Workflows, live chart experience in Salesforce.
- Interaction with Business analysts on the changes which were found after our review of the test basis materials like requirements, use cases, HLDs.
- Managing junior associates and responsible for the knowledge transfer.
- Guiding junior associates across the domain technology and test execution.
- Involvement in execution of test cases using TOSCA tool.
- Involved in preparing Test strategy document along with the test lead.
- Peer review of test cases.
- Experience in testing Salesforce applications and ensuring high-quality deliverables.
- Worked on Salesforce CRM testing and testing of salesforce applications.
- Involvement in system testing, integration testing and providing deployment support throughout the life cycle.
- Currently working as a Defect manager role in my project by managing defects in HP ALM and being in frequent contacts with Business analysts and onshore counterparts.
- Whole Foods Market Inc. is an American supermarket chain exclusively featuring foods without artificial preservatives, colors, flavors, sweeteners, and hydrogenated fats.
QA Tester
Accenture Services Pvt. Ltd.
06.2014 - 10.2016
- Company Overview: Best Buy Co., Inc. is an American multinational consumer electronics corporation. Best Buy's subsidiaries include CinemaNow, Geek Squad, Magnolia Audio Video, Pacific Sales, and Cowboom.
- Understanding the functional requirement document.
- USER INTERFACE TESTING/System testing/Product testing POS testing.
- Writing test cases from the document and getting it reviewed from business analysts.
- Executing the test cases.
- E-Commerce Website testing.
- Sales force sales cloud, Service cloud components testing experience.
- Understand the various functions of a Retail point of sales system.
- Test all the functionalities of the POS.
- Defect reporting and managing defects.
- Verification and validation of Log traces of multiple transactions at the point of sales system.
- Retrigger error transactions and making sure it would reach the end systems and updated in the database.
- Testing Webservices of different functions.
- Workflows, live chart experience in Salesforce.
- Best Buy Co., Inc. is an American multinational consumer electronics corporation. Best Buy's subsidiaries include CinemaNow, Geek Squad, Magnolia Audio Video, Pacific Sales, and Cowboom.
QA Tester
Accenture Services Pvt. Ltd.
04.2014 - 06.2014
- Company Overview: Orange S.A. is a French multinational telecommunications corporation. It is a global provider for mobile phone, landline, Internet, mobile internet, and IP television services, with 226 million customers as of December 2011.
- Run scripts that would execute migration process.
- Regression testing including various data transformations.
- Check whether Migration of customers is successfully done.
- Run SQL queries for verifying of data being loaded from one database to other database.
- Checking for Validation of data, Verification of Mapping of fields in database.
- Worked on Salesforce CRM testing.
- Checking if migrated customers reflecting in Application and has the access for various functionalities in UI.
- Analyzing Bugs, Regression testing, raising defects through clear quest tool.
- Performed manual testing of Salesforce CRM applications, focusing on usability, functionality, and performance.
- Orange S.A. is a French multinational telecommunications corporation. It is a global provider for mobile phone, landline, Internet, mobile internet, and IP television services, with 226 million customers as of December 2011.
QA Tester
Accenture Services Pvt. Ltd.
10.2012 - 03.2014
- Company Overview: AT&T is the largest communications holding company in the world by revenue. It is the second largest provider of mobile telephony and largest fixed telephony provider in the United States, and is also a provider of broadband subscription television services.
- I have been involved primarily on API testing Web service testing related to LTE expansion of AT&T in US.
- Understanding the Business requirements from clients for the particular application.
- Preparations of Test Scenario and Functional and Technical Test Case Creation, Test Script writing, Test data creation and Test Execution, Quality Assurance document.
- Using SOAP UI Tool to trigger XML transactions, Verification and Validation of Request, Response and its format.
- Using Putty tool to verify the xml request received from the endsystems and validate each field received (Using WSDL).
- Verification of transformation of request xml according to endsystem format and forward it to end system and verify the response with the use of WSDL fields (Using XSLT).
- Verification of Transaction records/details in Database.
- Raise and Manage defects using HP ALM(QC) tool.
- Involving in peer review with developers, onshore, clients.
- Execution of the test cases and validation of the business requirements.
- Execution of Assembly testing, Regression testing and Integration testing.
- Sales force sales cloud, Service cloud components testing experience.
- AT&T is the largest communications holding company in the world by revenue. It is the second largest provider of mobile telephony and largest fixed telephony provider in the United States, and is also a provider of broadband subscription television services.
Education
MBA - Marketing
IGNOU
BE - EE
SRM VEC
XII -
Vellayan chettiyar Higher secondary school
X -
St.Pauls Higher secondary school
Skills
- Technical Lead
- Test plan
- Requirement Gap analysis
- Test execution
- Defect management
- Rational ClearQuest
- JIRA
- HP QC/ALM
- Axosoft
- SQL queries
- SOAP UI automation
- Usability testing
- Various testing techniques
- Retail domain
- Communication domain
- TOSCA test execution
Accomplishments
- Recognized by leadership for demonstrating good teamwork, co-ordination and communication skills and efficiency in proper handling of test sessions.
- Appreciated by Team Lead for anticipating and handling critical situations.
- Won the prize in internal Industry showcase models overview by preparing a model on production and supply of Consumer Goods Company.
- Completed internal tester certifications that are recognized for career growth.
Languages
- Tamil
- Telugu
- English
- Hindi
Responsibilities Undertaken
- Driven integrated system testing for Several Flows in the project, independently.
- Provided support till the deployment for the component to be stabilized.
- Raising defects through HP ALM and tracking it to closure.
- SME (Subject matter expert on Retail POS product during Assembly and integration testing phase.
- Leading, guiding team according to the test plan and strategy.
Personal Information
- Father's Name: SEKAR.B
- Mother's Name: UMA.G
- Date of Birth: 10/12/91
- Gender: Male
- Nationality: Indian
Languages
English
First Language
Timeline
QA Tester
Infosys
07.2023 - 09.2023
QA Tester
Capgemini
09.2022 - 12.2022
QA Tester
Accenture Services Pvt. Ltd.
12.2020 - 09.2022
QA Tester
HCL
04.2019 - 02.2020
QA Tester
HCL
10.2018 - 04.2019
QA Tester
Accenture Services Pvt. Ltd.
02.2018 - 10.2018
Defect Manager
Accenture Services Pvt. Ltd.
10.2016 - 02.2018
QA Tester
Accenture Services Pvt. Ltd.
06.2014 - 10.2016
QA Tester
Accenture Services Pvt. Ltd.
04.2014 - 06.2014
QA Tester
Accenture Services Pvt. Ltd.
10.2012 - 03.2014
MBA - Marketing
IGNOU
BE - EE
SRM VEC
XII -
Vellayan chettiyar Higher secondary school
X -
St.Pauls Higher secondary school