Job Search Status
Not actively lookingDesired Job Title
Academic AssociateERP ExecutiveERP ExecutiveControl team executiveExecutiveWork Type
Full TimeLocation Preference
RemoteHybridLocation: Bangalore, Bengaluru, IN
Open to relocation: Yes
Viswanath TM
Information Technology
Bangalore,Bengaluru
Work Preference
Summary
Dynamic professional with a strong background in ERP implementation at VIbgyor High, excelling in process optimization and data management. Known for exceptional communication and problem-solving skills, I have successfully enhanced operational efficiency and fostered collaboration across teams, ensuring high-quality outcomes in academic planning and exam coordination.
Overview
13
13
years of professional experience
Work History
Academic Associate
Ryan Edunation
Bengalore
05.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Developed innovative ideas and solutions that improved team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with cross-functional teams to achieve shared goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked effectively in team environments to make the workplace more productive.
- Assisted in organizing examination materials for smooth distribution to candidates.
- Coordinated proctor schedules and ensured adequate staffing for smooth exam operations.
- Monitored examination rooms to maintain a secure and fair testing environment.
- Provided guidance to candidates on examination procedures and regulations.
- Conducted pre-exam checks to verify equipment functionality and setup accuracy.
- Collected and organized completed exam papers for secure storage and processing.
- Collaborated with administrative staff to streamline examination logistics and operations.
- Prepared, distributed, and collected exam papers, ensuring accuracy of information.
- Created seating plans for each examination based on student numbers and allocated room sizes.
- Assisted in scheduling examinations across multiple days or sessions.
- Supported invigilation staff during exams by providing assistance as needed.
- Acted as a point of contact for enquiries from both internal and external sources regarding exams.
- Ensured that all documents were securely stored after the completion of exams.
- Reported any irregularities or issues which arose during examinations to supervisors immediately.
- Verified that all necessary equipment was available and functioning correctly in each venue prior to the start of exams.
- Maintained focused, inclusive, and supportive learning environments.
ERP Executive
Presidency School R.T. Nagar
Bengalore
08.2024 - 04.2025
- Coordinated ERP system implementations across departments, enhancing cross-functional collaboration.
- Facilitated training sessions for staff on new ERP functionalities.
- Analyzed data integrity issues within the ERP platform and resolved them.
- Supported user inquiries related to ERP system processes and troubleshooting.
- Streamlined workflows by customizing ERP modules, improving departmental efficiency and user satisfaction.
- Collaborated with IT to ensure seamless integration of ERP updates and patches.
- Documented standard operating procedures for ERP usage across teams.
- Assisted in developing reports to enhance decision-making based on ERP data analysis.
- Worked closely with vendors on any updates or upgrades needed for existing systems.
- Created detailed documentation of processes and procedures related to ERP systems.
- Evaluated user feedback on usability issues, facilitating enhancements to the ERP system for better user experience.
- Coordinated activities between departments involved in a project involving implementation of a new version of an existing enterprise resource planning application.
- Ensured compliance with all relevant laws and regulations when using or configuring the ERP system.
- Troubleshot issues that arose during use of the ERP system.
- Maintained current knowledge of changes in technology related to ERP systems.
ERP Executive
VIbgyor High
Bengalore
10.2015 - 07.2024
- ERP Implementation and Management: Lead the implementation and maintenance of the school's Enterprise Resource Planning (ERP) system. Collaborate with stakeholders to understand requirements and customize the ERP software to meet specific needs. Ensure smooth integration of ERP modules across various departments (admissions, finance, student records, etc.).
- Change Management: Managed transitions during ERP upgrades, communicated changes to staff, and facilitated smooth adoption while addressing resistance and challenges related to implementation.
- Process Optimization: Analyzed workflows to identify improvement areas and streamlined administrative processes with ERP tools, enhancing efficiency in admissions, fee management, and academic planning.
- Data Management: Oversee data entry, validation, and accuracy within the ERP system. Maintain student records, attendance, and other relevant data. Ensure data security and compliance with privacy regulations.
- Reporting and Analytics: Generate reports and dashboards from ERP data. Monitor key performance indicators (KPIs) related to school operations. Use data insights to make informed decisions.
- Training and Support: Trained staff on effective use of ERP system and provided ongoing support to troubleshoot issues, ensuring staff competency and system utilization.
- Collaboration: Work closely with IT teams, administrators, teachers, and other stakeholders. Facilitate communication between different departments through the ERP system. Participate in cross-functional meetings and project discussions.
Control team executive
Royal Tourist
01.2015 - 09.2015
Executive
XiTix
04.2014 - 12.2014
Technical coordinator
Keeptrak
06.2013 - 03.2014
Education
BCA -
Institute of Management and Engineering
New Delhi01.2015
PUC -
Intermediate Education A.P Government Junior college
SanthipuramSSLC -
Board of Secondary Education A.P Government Z.P High School
ThummisiSkills
- Educational strategy development
- Assessment design and evaluation
- Project planning
- Time management
- Data organization
- Problem-solving and decision-making
- Written communication
- Public speaking and presentation
- Empathic listening
Projects
- Keeptrak, Tracking solution for schools allowing tracking of Message, Attendance, Bus and Report.
- XiTix, Tracking solution for schools allowing tracking of Message, Attendance, Bus and Report.
- Royal Tourist, Maintain all students list, pickup and drop records, and tracking fleet by GPRS.
It Roles And Responsibilities
- Installation, Configuration and Administration of Windows Servers.
- Installation, Configuration and Administration of DNS Server and DHCP Server.
- Managing Data Backups and Restores.
- Maintaining of CCTV Infra / BUS GPS.
- Managing & troubleshooting the ERP / Tally ERP 9 Application.
- Supporting Users for all IT related issues.
Erp Roles And Responsibilities
- Lead the implementation and maintenance of the school's ERP system.
- Collaborate with stakeholders to understand requirements and customize the ERP software.
- Ensure smooth integration of ERP modules across various departments.
- Analyze existing workflows and identify areas for improvement.
- Streamline administrative processes using ERP tools.
- Oversee data entry, validation, and accuracy within the ERP system.
- Maintain student records, attendance, and other relevant data.
- Train staff members on using the ERP system effectively.
- Generate reports and dashboards from ERP data.
- Work closely with IT teams, administrators, teachers, and other stakeholders.
- Manage transitions during ERP upgrades or changes.
Languages
English
Upper Intermediate (B2)
B2
Telugu
Native
Native
Kannada
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Timeline
Academic Associate
Ryan Edunation
05.2025 - Current
ERP Executive
Presidency School R.T. Nagar
08.2024 - 04.2025
ERP Executive
VIbgyor High
10.2015 - 07.2024
Control team executive
Royal Tourist
01.2015 - 09.2015
Executive
XiTix
04.2014 - 12.2014
Technical coordinator
Keeptrak
06.2013 - 03.2014
BCA -
Institute of Management and Engineering
PUC -
Intermediate Education A.P Government Junior college
SSLC -
Board of Secondary Education A.P Government Z.P High School