Trained Classical Dancer
Vithiya Balakrishnan
Sales Executive
Johor Bahru
Summary
Dynamic Sales Executive with 12 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
12
12
years of professional experience
1
1
Language
Work History
Sales Executive
P&G Health
06.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Executive
Antah Pharma Sdn Bhd
01.2019 - 06.2022
- 1. Products ~10 Principal Products nearly 300 SKUs All Herbaceutical, Neutraceutical disposable items products.
- 2. Area & Coverage. ~2019 - 2021 (Hybrid GP & Pharmacy) ~East Johor. ~2022 Whole Johor Pharmacy.
- 3. KPI Achievements, ~Achieve 98% YTD 2019/2020 ~Open 15 New Active Accounts ~Qualify for Bali trip with excellent KPI achievement. ~Successfully penetrated Gluestich in Big veterinary Chain (Global Pet Malaysia) ~Successfully penetrated Gluestich in Apex Johor. ~Successfully penetrate Profertil into Am PM chain group. ~Successfully Penetrated Gluestich into Klinik Haiwan Keluarga chain group in Johor. ~Successfully Penetrate almost 55 new accounts during 2019 to 2022.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Product Specialist
Zuellig Pharma Sdn Bhd
01.2018 - 01.2019
- 1. Product ~Cardiovascular products.
- 2. Area & Channels ~Private Hospital & GPs Whole Johor.
- 3. KPI Achievements. ~Conducted CME for every private hospital in Johor. ~Successfully done product launching (Karnab) 7th generation ARB in Double Three Hotel Johor. Invited Cardio Specialist from whole Johor. ~Proactively participated in MMA GP events. ~Manage to penetrated 15 new customer in GP.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Managed product portfolio, ensuring balanced offering that met diverse market demands.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Product Specialist
AJ Research & PHARMA
01.2017 - 01.2018
- 1. Product. ~New Neutraceutical Products. Pentasure, Chewies
- 2. Area & Channels ~Cover 100% Johor state for Government, & Private Hospital & GP.
- 3. KPI Achievements. ~Reach average 8 calls per day. ~Manage to penetrate into 4 Main Government Hospitals and 2 Private Hospital Within one 9 Months. ~Maximise sampling activities in Government Hospitals and Private Hospitals. ~Conducted CME for all 10 District Government Hospitals in Johor. ~Conducted CME for 8 Main Private Hospital departments in Johor. ~Proactively participate in Johor GP MMA symposium for product awareness. ~Proactively participate in GP MMS booth event for product awareness. ~Proactively join in with Hospital Regency Diabetic Day event and place booth. ~Proactively Join Kidney Month even in Hospital Pantai Batu Pahat. ~Proactively Join Kidney Day in Kluang Government Hospitals. ~Achieved 85% YTD.
Sales Executive
Pfizer Malaysia Sdn Bhd
01.2014 - 01.2017
- 1. Product in charge ~Pneumococal & Meningococcal Vaccine ~Antibiotics.
- 2. Coverage Area & Channel. ~East Johor, hybrid (Government Hospital, Private Hospital & GP)
- 3. KPI Achievement. ~Reach average 8 calls per day. ~Conducted 4 activities per month without fail (CME, Round Table Discussions, Blitz, Nurse Slide) ~Conducted HCPs workshops state level quarterly with Managers & Team. ~Work closely with incharge purchasers and pharmacist for Tender Listing in Government Hospital. ~Maintain good reputation with 20 top customers. ~Build more new accounts to have a strategy pipeline in long run.
- 4. Achievement. ~Hit YTD 2015, 2016, 207 ~Received Award with rewards for Most New Account Opening in 2015/2016 for Vaccine. ~Received Award with rewards for Most New Account Opening in 2015/2016 for Antibiotics. ~Received Award as Proactive Team Johor Team.
Education
STPM -
Kluang High School
Malaysia01-2008
Bachelor - Biomedicine
Management & Science University
Malaysia01-2013
Skills
Lead prospecting
Professional networking
Business networking
MS Office Skills
CRM
Sales funnel management
Business development and planning
Accomplishments
- Collaborated with team of 6 in Conducting MMA Private Hospital Symposium Event Booth. Initiated budget preparation , approval and finally completion of the event successfully. Collaborated with different stakeholders from internal teams , GP Doctors , Specialist Doctors & some KOLs. It was a team work well delivered.
Interests
Meditation
Exploring new place
Singing and Listening to Music
Timeline
Sales Executive
P&G Health
06.2022 - Current
Sales Executive
Antah Pharma Sdn Bhd
01.2019 - 06.2022
Product Specialist
Zuellig Pharma Sdn Bhd
01.2018 - 01.2019
Product Specialist
AJ Research & PHARMA
01.2017 - 01.2018
Sales Executive
Pfizer Malaysia Sdn Bhd
01.2014 - 01.2017
STPM -
Kluang High School
Bachelor - Biomedicine
Management & Science University