VITHUSHA RAMESHAN

Client-focused Registered Client Service Associate offering 8 years of experience managing key accounts to deliver superior service. Expertise in providing client support, maintaining files and records and preparing quantitative, comparative performance evaluations. Committed to collaborating with associates and management to achieve business objectives.

Knowledgeable and dedicated customer service professional with extensive experience in BPO / Project Management and Production and Operations industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Goal-oriented worker with outstanding knowledge of organization structure and product issues. Proven history of increasing productivity and customer satisfaction with great phone skills . Committed to best-in-class customer service and maintaining professionalism.