Art & Craft Painting , Cooking , Singing , Dance , Reading Spiritual Books , Interior Designing
Vithyaa Sajjukumar
Operation
Chennai
Summary
Seasoned Operations Manager and talented leader with 16 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Operations Manager
CBRE (Microsoft Corporation India P Ltd)
Chennai
04.2017 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Senior Operations Executive
Maersk Global Service Center
Chennai
07.2010 - 12.2014
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Implemented visitor management system to foster positive visitor experience and minimal disruption for employees.
- Collaborated on operational support tasks to achieve common goal.
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
- Conducted emergency preparedness training to reduce fear, anxiety and losses that accompany disasters.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
Admin Senior Executive
Kumaran Systems Private Limited
Chennai
07.2003 - 07.2006
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided professional services and support in a dynamic work environment.
- Cultivated interpersonal skills by building positive relationships with others.
Front Office Assistant
SRA Systems
Chennai
01.2001 - 06.2003
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Responded to inquiries from callers seeking information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Screened visitors and issued badges to maintain safety and security.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Education
Bachelor of Arts - B.A Sociology
Annamalai University
Chidambaram , Tamil Nadu 01.2005 - 12.2007
Master of Science - M.Sc Phycology
Tamil Nadu Open University
Chennai , Tamil Nadu 06.2016 - 05.2018
Master of Arts - M.A Sociology
Tamil Nadu Open University
Chennai , Tamil Nadu 06.2020 - 07.2022
Skills
Work flow planning
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Master of Arts - M.A Sociology
Tamil Nadu Open University
06.2020 - 07.2022
Operations Manager
CBRE (Microsoft Corporation India P Ltd)
04.2017 - Current
Master of Science - M.Sc Phycology
Tamil Nadu Open University
06.2016 - 05.2018
Senior Operations Executive
Maersk Global Service Center
07.2010 - 12.2014
Bachelor of Arts - B.A Sociology
Annamalai University
01.2005 - 12.2007
Admin Senior Executive
Kumaran Systems Private Limited
07.2003 - 07.2006
Front Office Assistant
SRA Systems
01.2001 - 06.2003
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