VITTHAL N. LONDHE
MUMBAI
Summary
Dynamic Assistant Team Leader with over 5 years of progressive experience in the insurance sector, notably with Sharayu Hyundai dealer. Excelled in relationship building and client service, significantly enhancing organizational growth. Achieved high customer satisfaction through effective issue resolution and team leadership. Skilled in conducting performance reviews and fostering a positive team environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ASST TEAM LEADER
INSURANCE
NAVI MUMBAI
09.2018 - Current
- Two years of work experience as a Field Executive at Sai Financial Services Pvt. Ltd.
- Two years as an Insurance Executive Service Provider, one year as a Senior Insurance Executive, and two years as an Assistant Team Leader. at Sharayu Hyundai Authorized Dealer.
- Set goals and objectives for the team in line with organizational objectives.
- Implemented effective strategies for resolving customer complaints in a timely manner.
- Achieved customer satisfaction rating by guiding customers to best purchasing decisions and by delivering courteous, prompt, and expert service.
- Conducted performance reviews for each individual member of the team, providing feedback where necessary.
- Created reports outlining project progress, accomplishments, challenges faced and areas for improvement.
- Utilized problem-solving skills when dealing with difficult situations or customer complaints.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained a positive working environment within the team by resolving conflicts between members as needed.
Education
Bachelor of Science - Chemistry
L.B.S. SENIOR COLLAGE
AURANGABAD04-2014
Skills
- Team Check-ins
- Relationship building
- Team assessment
- Client service
- Leading team meetings
- Issue resolution
- Thereby contributing immensely to the organizational growth
Accomplishments
I got star performer of the month award or certificate in June 2024.
Certification
- I have received the 'Best Performer' certificate for three consecutive months
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
References
References available upon request.
Timeline
ASST TEAM LEADER
INSURANCE
09.2018 - Current
Bachelor of Science - Chemistry
L.B.S. SENIOR COLLAGE