Vivek Abraham

-Expertise includes managing collections for over 1,000 accounts with an Annual Recurring Revenue (ARR) exceeding $25M till date.
-Successfully led war room projects focused on reducing the aging of invoices and clearing outstanding balances.
-Proven track record in handling the RigData project and currently looking forward to the Title Service project.
-Skilled in managing credit memo list activities, raising credits, and systematically clearing invoices manually.
-Strong ability to build rapport with clients and colleagues to ensure efficient workflow.
-Experienced in training freshers on processes, fostering a collaborative and knowledgeable team environment.

-Accomplished Accounts Receivable Specialist with over 2 years of experience in the Order to Cash process (Band 4).
-Proven track record in managing high-value accounts, including handling Amazon, Blackwell, and Waterstone accounts as top Annual Recurring Revenue (ARR) clients.
-Demonstrated expertise in driving collections and improving credit risk management as a Credit Adviser for Pearson.
-Skilled in conducting client meetings, showcasing Pivot reports, and providing process training for new hires.
-Proficient in handling semi-voice operations, resolving tickets and emails, and delivering detailed reporting through pivot analysis.

-Dedicated Maritime Operations Specialist with extensive experience in sequencing and tracking vessels and shipments in Brazil and globally.
-Proficient in conducting rigorous quality checks on databases daily, ensuring accuracy and reliability of maritime data.
-Recognized for training and mentoring teams in advanced data processing, sequencing, and comprehensive analysis techniques specific to maritime operations.
-Expertise in revising manuals and procedures to optimize database sequencing and enhance quality checks, contributing to streamlined operations and efficient maritime logistics management worldwide.