Vivek Agarwal
Business Development And Management
Bharatpur
Summary
Knowledgeable Desired Position with proven background in running successful businesses and driving growth. Leveraged strategic planning and operational excellence to achieve significant milestones. Demonstrated leadership and problem-solving skills to enhance team performance and operational efficiency.
Overview
10
10
years of professional experience
2017
2017
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Business Owner
Shri Baagvan Agro Foods
06.2019 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced operational risks while organizing data to forecast performance trends.
Shift Manager
Moto Sport Park
09.2016 - 04.2018
- Managing daily operations
- Managing Purchasing and sales orders
- Resolving other colleagues queries
- Developing business by expanding clientele
- Managing client relations
- Maintaining daily cash or non-cash transaction
Trainee at customer service executive (commercial)
Camp India Adventure Pvt. Ltd.
02.2016 - 08.2016
- Interaction with customers for their queries
- Developing business by expanding clientele
- Managing client relations
- Creating marketing strategy
Trainee at customer service executive (commercial)
Spicejet Ltd.
12.2014 - 02.2015
- Interaction with passenger for their queries at Check-in counters
- Escorting unattended minors and passengers with reduce mobility
- Dealing with baggage irregularity at the Arrival hall
- Floor walking in the security hold area to announce the passengers and flights
- Taking the fragile items for X-ray checking in the baggage make up area
Education
MBA - International Business Management
Mewar University
Rajasthan07.2016
Bachelor’s - commerce
Rajasthan University
JaipurSkills
Adaptive
Certification
Professional Certification, Certified in LEAD (Leadership Education & Abilities Development) Program.
Industryexposure
- Visit to 'DLF EMPORIO', Delhi to understand the operations of luxury mall.
- Visit to 'Mother Dairy', New Delhi to understand Production Line, Quality Management, Assembly Line and Shop.
- Visit to National Stock Exchange of India Limited to understand about how the Stock Market functions.
Personal Information
- Date of Birth: 07/23/95
- Nationality: Indian
- Marital Status: Unmarried
Professionallearning
- Business Operations
- Business Management
- Sales & Purchase orders
- Interaction with Clients
- International Marketing
- Marketing Environment
- Marketing Strategies
- Service Marketing
- Supply Chain Management
- Material Management
- Information Management
- Financial Management
Timeline
Business Owner
Shri Baagvan Agro Foods
06.2019 - Current
Shift Manager
Moto Sport Park
09.2016 - 04.2018
Trainee at customer service executive (commercial)
Camp India Adventure Pvt. Ltd.
02.2016 - 08.2016
Trainee at customer service executive (commercial)
Spicejet Ltd.
12.2014 - 02.2015
Bachelor’s - commerce
Rajasthan University
MBA - International Business Management
Mewar University
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