Vivek Anand
Delhi
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
.Reliable employee seeking Delivery Driver position. Offering excellent communication and good judgment.
Most relevant certification of Excellence In UBER With More Than 4.80Rating Out Of 5 As All India Driver.
H.D.B Financial Services Ltd – B.D.R (Branch Dedicated Resource) In H.D.F.C BANK Credit Card Analyst.
Overview
7
7
years of professional experience
Work History
Amazon Flex Delivery Partner
Amazon
Delhi
05.2020 - Current
- Working
- Completed on-time deliveries by choosing best and most efficient routes.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Delivered packages to customer doorsteps and business offices.
- Evaluated products for damage prior to drop-off and documented reasons for returns.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Worked flexible hours across night, weekend and holiday shifts
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Uber Partner
Passenger Driver
Delhi
12.2018 - 03.2020
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Branch Dedicated Resource in Credit Card
H.D.B Financial Services Ltd
Delhi
10.2015 - 12.2018
- Developed and maintained tracking process for plastics and cardholder agreements to support business objectives and projected credit card volumes.
- Reviewed and verified vendor completeness and compliance to rectify billing disputes and fraud cases.
- Generated reporting to aid leadership with information to determine future credit card goals.
- Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
- Monitored existing customer accounts for continued creditworthiness based on analysis of past performance and current information.
- Reviewed customer files on regular basis to make sure receivables were in sound condition.
- Conducted research, gathered information from multiple sources and presented results.
Education
High School Diploma -
D.AV Public School
Delhi07.2007
Associate of Arts -
D.A.V Public School
Delhi07.2009
Bachelor of Arts -
University of Delhi
Delhi07.2012
Skills
- Customer Handling
- Delivery Driver
- Time Punctuality
- Effective Communication
Timeline
Amazon Flex Delivery Partner
Amazon
05.2020 - Current
Uber Partner
Passenger Driver
12.2018 - 03.2020
Branch Dedicated Resource in Credit Card
H.D.B Financial Services Ltd
10.2015 - 12.2018
High School Diploma -
D.AV Public School
Associate of Arts -
D.A.V Public School
Bachelor of Arts -
University of Delhi
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