Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
Hobbies
Work Preference
Declaration
Accomplishments
Hi, I’m

Vivek Bhadani

Automobile Engineer
Ahmedabad,GUJARAT

Summary

I was a committed and professional service advisor with the proven ability to effectively manage customer inquiries, provide accurate advice, and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with the best possible service.

I must have excellent communication, negotiation, and customer service skills. I must be able to effectively manage a team of warranty administrators and technicians. I must also be able to develop and implement warranty policies and procedures. In addition, they must have strong analytical and problem-solving skills.

The responsibilities of a warranty manager vary depending on the organization but typically involve overseeing the warranty department and coordinating warranty activities. This may include claims processing, product repairs, customer service, and data analysis. The warranty manager may also be responsible for developing and implementing warranty policies and procedures, as well as training staff on these procedures. In some organizations, the warranty manager may also be responsible for marketing and selling extended warranties.

To seek a challenging career in a progressive organization where there is a scope for lucrative growth.
A Learner for Life.

Overview

5
years of professional experience
3
Languages

Work History

Mahindra And Mahindra Ltd.
Mumbai

Warranty Manager
04.2020 - 03.2022

Job overview

  • I was responsible for overseeing activities related to warranty claims. I process complaints and assess a status of the warranty and related data. I mediate between customers and suppliers, keep track of documentation related to warranty cases, and implement corrective actions.
  • I was maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Nafe Motors
Ahmedabad

Service Advisor
02.2017 - 03.2020

Job overview

  • I answered customer questions, scheduling appointments and helping a customer determine what services I may need based on vehicle maintenance issues.
  • I explained estimates and determined repair timelines to manage customer expectations.
  • I handled customer issues with confidence, using complex problem solving to provide effective resolution.

Education

MahavirSwami College Of Engineering And Technology
Surat,Gujarat

Bachelor of Engineering from Automobile Engineering.
08.2012 - 2016.05

Skills

    Complaint resolution

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Interests

PRODUCTION

LEADER

DESIGN

AUTOMOBILE

Availability
See my work availability
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Timeline

Warranty Manager

Mahindra And Mahindra Ltd.
04.2020 - 03.2022

Service Advisor

Nafe Motors
02.2017 - 03.2020

MahavirSwami College Of Engineering And Technology

Bachelor of Engineering from Automobile Engineering.
08.2012 - 2016.05

Hobbies

Reading

Travelling

Work Preference

Work Type

Full Time

Work Location

HybridOn-Site

Important To Me

Company Culture

Declaration

I hereby declare that the above mentioned information is correct up to my best of knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Signature of Candidate


VIVEK R. BHADANI

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 4 in the development of Compressed Air Vehicle (CAV).
Vivek BhadaniAutomobile Engineer