Vivek Biswakarma
JAMMU
Summary
Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued.
Overview
2
2
years of professional experience
Work History
Customer Service Executive
INCOME TAX DEPARTMENT
JAMMU
01.2022 - 12.2023
- Responded to inquiries regarding tax regulations and filing procedures.
- Managed client records using the department's case management system.
- Educated clients about available tax credits and deductions.
- Assisted clients in completing tax forms accurately and efficiently.
Education
High School Diploma -
SHIKSHA NIKETAN SCHOOL
JAMMU03-2020
BBA -
CLUSTER UNIVERSITY OF JAMMU
JAMMU10-2023
Skills
- Customer relationship management
- Client record management
- Tax form assistance
- Online chat and email
- Effective communication
- Public speaking
- Live chat support
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Customer Service Executive
INCOME TAX DEPARTMENT
01.2022 - 12.2023
High School Diploma -
SHIKSHA NIKETAN SCHOOL
BBA -
CLUSTER UNIVERSITY OF JAMMU
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