Vivek Chaudhari
Delhi
Summary
Seeking a challenging role relevant to my technical skills that prioritizes contribution towards organizational objectives.
1+ Years Administer and maintain server infrastructure. Including implementation, day-to-day operational support, and periodic maintenance and troubleshoot of Windows Server.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Support Engineer (D C monitoring)
CCS COMPUTERS PVT.LTD.
09.2022 - Current
- Provide L2 support including troubleshooting, administering and service restoration for Windows Server 2012 and 2016 operating systems
- Generate report and review the same with L1 teams, Provide audit support
- Conducting regular server health checks
- Hands on experience of Windows Server Maintenance Plan.
- Administer Active Directory (AD), DNS, and Group Policy Object (GPO) issues
- Experienced in Active Directory migration, setup, implementation and administration
- Administer Disk Capacity and File Sharing related issues
- Installation, Configuration and Administration of File Server Resource Management (FSRM)
- Standardizing the tasks through the multiple accounts within a group while providing knowledge transmission, also training the subordinates in the department
- Providing a support service for users receiving incidents and work requests from service desk
- Dealing with Incident, Problem, and change Management Processes
- To resolve assigned tickets in adherence to agreed SLA (Service Level Agreements) and quality standards of the company
- Deep knowledge of Wintel platforms, and Networking Infrastructure (Workgroup, Domain, PDC / ADC DNS, DHCP)..
- Creating and managing user accounts and access group in Active Directory AD as per role and requirement
- Managed local, roaming, and mandatory profiles and home folder
- Add and remove server roles and features, configured AD Domain Services roles
- Installing Forest Root domain, and a Child domain in a production environment
- Managing an Active Directory site, replication schedules, site links and boundary
- Backup restore - authoritative and non-authoritative restore operations
- Designed, planned and implemented Group Policy, delegation strategies and OU structure
- Experience installing new servers in high availability configurations and operating system upgrades
- Documentation experience, installation guides, operations guides and disaster recovery Provided technical support for hardware/software configurations and applications
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions
- Maintain file Server and regular backups
- Installed, upgraded and verified hardware and software applications
- Monitor, operate and manage the clients PCs or notebooks with authorize network
- Creation of Distribution Lists, Shared Mailbox, Mail enabled security group Creation of Application/Service account and its management
- Manage Active Directory task (Creation, Deletion and Modification)
- Created User Accounts and Groups in Active Directory
- Monitor, operate, manage, troubleshoot, and restore OS services
- Installed and configured of DC, ADC & DNS with DHCP for Windows Server
- Add and remove server roles and features, configured AD Domain Services
- Conducting regular server health checks
- Hands on experience of Windows Server Maintenance Plan and troubleshooting
- Create and assign service tickets correctly for any discovered issues in accordance with the ticketing and work flow scheme
- Managed local, roaming, and mandatory profiles and home folder
- Designed, planned and implemented Group Policy, delegation strategies and OU structure
- Configure and manage DHCP server and DNS and file server
- Remote diagnostics, detect network problems of end users
- Resolving the Desktop related issues such as Login issues.
Education
B.Sc. -
J S University Shikohabad Firozabad
04-2018
Skills
- Windows Server -Active Directory Site Replication Group Policy DNS DHCP VPN Storage Monitoring WDS Hyper-V RMS DAC NTFS
Certification
- Advanced Diploma in Computer Applications (ADCA), 2016, A+, P-Tech Education
- Course on Computer Concepts (CCC), 2022, A, National Institute of Electronics & Information Technology (NIELIT)
Personal Information
- Date of Birth: 05/07/97
- Nationality: Indian
Disclaimer
I hereby declare that all the details provided above are true and best up to my knowledge.
Timeline
Customer Support Engineer (D C monitoring)
CCS COMPUTERS PVT.LTD.
09.2022 - Current
B.Sc. -
J S University Shikohabad Firozabad
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