Vivek Didwania
Bengaluru
Summary
Dynamic Senior Manager with a proven track record at Amazon, excelling in product management and financial technology. Expert in go-to-market strategy and P&L management, I drove innovation, launching 40 capabilities in 18 months. Passionate about team leadership and stakeholder management, I consistently deliver impactful results that enhance seller success and operational efficiency.
Overview
17
17
years of professional experience
Work History
Senior Manager, Product Management
Amazon
01.2024 - Current
- Owns building Financial Technology products for Amazon’s most Premium 3P sellers (P3P). Financial Technology products are leveraged by P3P sellers to automate transaction processing, accounting and tax compliance for multi-billing dollar business on Amazon marketplace.
- Conceptualized and launched foundational capabilities of payment and transaction processing, building world class solution
- Conceptualized and launched transaction reconciliation capabilities that helps sellers save multi-million-dollar exposure to tax penalties
- Drove rapid innovation with an AI first approach – launching a total of ~40 capabilities over 18 months.
- Partnered with a large, dedicated and diverse tech team spread across countries including outsourced technology.
- Ensured tech readiness prior to key changes in business processes
Senior Manager, Account Management
Amazon
05.2020 - Current
- Hand-picked to lead a strategic transition, a confidential project for Amazon India with direct sponsorship from India Country Manager.
- Re-defined Amazon India’s GTM by launching the Premium 3P program by onboarding and training sellers to operate a multi-billion-dollar business.
- Ensured Business Continuity through the transition
- Onboarded and trained a large team and dedicated enterprise Account Management team with the single-minded focus of seller success
Lead, Vendor Management
Cloudtail India Pvt. Ltd
07.2017 - 05.2020
- Led PnL for Kitchen category (largest on topline - ~INR 2,000 Cr and $ profit) for Cloudtail.
- Won 8 hold-out brands and turned-around 10+ non-profitable brands to deliver sustained PnL improvements
- Created revenue opportunities of over INR 200 Cr by identifying building strategies to convert whitespaces into strengths (fans, steel utensils, imported appliances).
- Set processes and mechanisms that allowed a 12 member team to work across 100+ diverse brands with a mix of large MNCs and SMBs
- Created a healthy competitive environment that led to the team becoming one of the best performing teams within Cloudtail with recognition for team members at company-wide events such as all-hands, monthly team meetings, etc.
Selection Leader
Cloudtail India Pvt. Ltd
07.2017 - 05.2020
- CEO sponsored project to drive company wide selection strategy, required working with over 20 internal teams.
- Built a feet on street team (in-house and outsourced) with ~100 field executives that helped acquire ~500 brands in 9 months
- Built an in-house cataloging service capability to reduce friction in selection growth
- Drove mechanisms such as annual goal setting, weekly and monthly audit to ensure deliver of goals.
Manager, Category management
Amazon
10.2012 - 07.2017
- Part of Amazon.in launch team. Launched books and Video Games categories.
- Launched and grew different types of categories such as Books (long-tail traditionally operated business, Video Games (limited brands, lacked investments from platform owners) and Sports (fragmented business including multiple sub-categories in one-fold, complex fulfilment requirements, dispersed brand base)
- Successfully negotiated several exclusive deals (entire range of Microsoft gaming products, Electronic Arts India portfolio, books from leading authors such as Chetan Bhagat, Amish Tripathi)
- Drove organization wide project on improving job satisfaction scores for site merchandizing (SM) teams, impacting ~20 SMs.
Manager, Merchandizing
Intrasoft Technologies
05.2010 - 10.2012
- Part of the first 5 employees and the unit operated as a start-up team.
- Defined GTM strategy for the 123stores business – including marketplaces to list on, selection assortment to carry, vendors to source from, pricing approach, fulfilment approach, internal MIS/reporting, and customer service set-up.
- Responsible for leading the entire assortment planning, vendor sourcing and pricing.
- Drove 10X growth and made the business profitable at transactional level in <2 years.
- Hired and trained 8 category heads to own category level PnLs
- At exit, the company offered ~400K products from ~400 suppliers and had a mix of fulfilment channels (inventory based + dropship)
Senior Associate
UBS ISC
04.2008 - 05.2010
- Individual Excellence Award in H1-2009 for outstanding performance & excellent client feedback
- Directly responsible for managing the UBS Global Real Estate Index series (400+ indices) used by fund managers world-over to benchmark performance
- Instrumental in publishing a guidebook on the UBS Global Real Estate Index Series
- Writing sector research reports through analysis of ratios/comps derived from financial models and databases
- Contributed substantially towards Global Analyser (a premium research report) covering themes such as: Overview of Global RE markets; Presenting a case for listed real estate investments; growth of listed real estate; and analysing the relationship between REITs and Interest rates
- Closely worked with analysts in developing a Proprietary Valuation Indicator to determine market turning points covering 10 RE markets. Project involved statistical back-testing on 20-30 years of monthly data
Education
MBA -
SCMHRD
Pune01.2008
B.COM (H) -
ST. Xavier’s College
Kolkata01.2005
Skills
- Go-to-market strategy
- Product management
- Financial technology
- Team leadership
- Organizational improvement
- Influencing and negotiating
- P&L Management
- Business Development
- Stakeholder Management
Timeline
Senior Manager, Product Management
Amazon
01.2024 - Current
Senior Manager, Account Management
Amazon
05.2020 - Current
Lead, Vendor Management
Cloudtail India Pvt. Ltd
07.2017 - 05.2020
Selection Leader
Cloudtail India Pvt. Ltd
07.2017 - 05.2020
Manager, Category management
Amazon
10.2012 - 07.2017
Manager, Merchandizing
Intrasoft Technologies
05.2010 - 10.2012
Senior Associate
UBS ISC
04.2008 - 05.2010
MBA -
SCMHRD
B.COM (H) -
ST. Xavier’s College