Vivek Dubey

• Worked as a Senior QA Analyst for FASTag applications, handling end-to-end testing of critical modules.
• Managed QA for Dispute Management, FTC (Force Tag Closure – OVOT), Auto Chargeback, Wallet Management, and Service Request modules as per NPCI standards.
• Performed manual testing to validate application functionality and business workflows.
• Conducted API testing using Postman to verify transaction flows and backend integrations.
• Executed database testing using SQL for data validation and reconciliation.
• Ensured accurate transaction processing through functional, API, and database validation.
• Led a QA team and handled defect tracking, triage, and reporting.
• Coordinated with NPCI, banking operations, and business teams for smooth QA processes.
• Supported regression testing and defect resolution, improving system quality and stability.

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• Led and mentored a QA team, ensuring high-quality deliverables and timely releases.
• Designed and executed test strategies, test cases, and test plans for robust manual testing.
• Performed functional, regression, API testing (Postman), and database testing (SQL) to validate end-to-end system performance and data integrity.
• Collaborated with cross-functional teams to identify, analyze, and resolve defects efficiently.
• Provided training and guidance on API and database testing best practices to improve team capability.
• Delivered test reports and insights to stakeholders, supporting informed decision-making and continuous quality improvement.

• Provided actionable recommendations to enhance the development process, streamlining workflows and increasing overall efficiency.
• Conducted exploratory testing on various systems, identifying edge cases and improving overall product quality.
• Engaged in all phases of product testing, from developing test plans to executing tests and ensuring timely delivery of thoroughly vetted solutions.
• Tested applications across multiple devices using BrowserStack, validating performance and compatibility to ensure an optimal user experience.

• Independently analyzed issues, recommended software changes, and documented detailed bug reports to ensure clear communication of defects.
• Created and maintained test cases and test results, ensuring thorough coverage and accountability throughout the testing process.
• Conducted API testing using Postman, validating functionality and integration of services.
• Responsible for testing applications for various clients, ensuring high-quality standards tailored to specific user needs.
• Provided valuable recommendations to enhance user experience, contributing to continuous improvement of the software products.