Summary
Overview
Work History
Education
Skills
Timeline
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VIVEK GARG

Network Engineer
Greater Noida

Summary

Results-driven Network Engineer with over 4 years of specialized experience in network design, escalation support, and network administration. Proven success in managing complex networks and optimizing operations within high-uptime data center environments, ensuring seamless connectivity and performance. Core competencies include troubleshooting, performance optimization, and enterprise-wide network management, focused on delivering robust solutions. Eager to leverage expertise in a challenging role that emphasizes enhancing network efficiency and reliability to drive organizational success.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Network Engineer

SITA AERO
10.2024 - Current
  • Oversee network issue resolution from inception to completion through service gateway.
  • Providing global network connectivity support to airline customers and airport infrastructure.
  • Monitoring Network devices using Tools like NGOSS, IPRS.
  • Ensuring compliance with SLAs to meet client requirements.
  • Coordinating with vendors and suppliers regarding any necessary repairs or replacements related to networking equipment.
  • Identified, diagnosed, and resolved network problems.
  • Investigating and troubleshoot complex network-related problems in a timely manner.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.

Network Engineer L2

EbixCash Pvt. Ltd.
09.2022 - 09.2024
  • Provided network connectivity support to PNB Banks throughout India.
  • Participated in the configuration of both Cisco and Aruba switches, and worked with multilayer switches.
  • Acquired practical knowledge in working with Nexus 7K and Nexus 5K Series Switches
  • Implemented routing concepts, including static and dynamic routing protocols (EIGRP, OSPF, BGP), and administering the redistribution of routing protocols; configuring Nexus to FEX connectivity.
  • Provided network support services for Cisco switches, routers, and various other hardware devices
  • Facilitated cooperation among various service providers in response to network disruptions.
  • Attended calls from Punjab National Bank customers and resolving their connectivity issues
  • Conducted link tests and recording results in a standardized format.

Network Engineer L1

EbixCash Pvt. Ltd.
09.2021 - 08.2022
  • Troubleshoot network connectivity issues using tools like ping, tracert, and telnet; provided troubleshooting to users for network-related problems
  • Monitored the status of Leased Line & ISDN; coordinated with Field Engineers for troubleshooting of Leased Lines (64kbps to 10mbps), ISDN, and installation of Modems for Punjab National Bank branches
  • Worked on customer network faults and resolved problems within SLA; monitored and troubleshot various leased links, VSAT, RF links
  • Gained hands-on experience in the installation and configuration of Cisco 1800, 2900, 3900 Series routers and switches; configured VLAN for PNB Bank ATM and Branches on Aruba Switches
  • Configured hostname, Banner, Crypto Key, Access list, SNMP, AAAAuthentication on Routers; worked on Layer2 and Layer3 switching, VLANs, STP, VTP, and Inter VLAN routing
  • Streamlined network troubleshooting processes, reducing average resolution time and improving overall network availability
  • Implemented network security measures, including access control lists and intrusion detection systems, resulting in enhanced network protection and reduced security incidents

Education

M.Tech. - VLSI Design

Vellore Institute of Technology
Vellore, India
01.2021

B.Tech. - Electrical Engineering

Bharati Vidyapeeth University
Pune, India
01.2017

Diploma - Network Security

Bharati Vidyapeeth University
Pune, India
01.2016

Skills

OSI Model, TCP/IP, UDP

CCNA, CCNP

Switching protocols: PAgP, LACP, VTP, VRRP, HSRP, STP

Routing protocols: BGP, OSPF, and EIGRP

ICMP, SNMP, TFTP, FTP, DNS, DHCP

Ethernet/IP and CIP protocol

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Timeline

Network Engineer

SITA AERO
10.2024 - Current

Network Engineer L2

EbixCash Pvt. Ltd.
09.2022 - 09.2024

Network Engineer L1

EbixCash Pvt. Ltd.
09.2021 - 08.2022

M.Tech. - VLSI Design

Vellore Institute of Technology

B.Tech. - Electrical Engineering

Bharati Vidyapeeth University

Diploma - Network Security

Bharati Vidyapeeth University

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VIVEK GARGNetwork Engineer