Vivek Gosai
Naroda
Summary
Dynamic travel management professional with a proven track record at PARIVAR TRAVELS POINT LLP, excelling in operational performance and customer satisfaction. Leveraging strong leadership and problem-solving skills, I developed strategic business plans that enhanced service delivery and client retention, ensuring seamless corporate travel experiences.
Overview
10
10
years of professional experience
Work History
Manager
PARIVAR TRAVELS POINT LLP
Ahmedabad
08.2017 - 02.2025
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
Core Responsibilities:
• Production & Contracting
• International Packages Booking & Hotel Bookings
• Handling Corporate group booking
• Coordinate with online & offline Suppliers
Handling corporate clients with smart answers and sharpness.
• Visa responsibility
- Developed service and sales strategies to improve retention and revenue.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created and managed budgets for travel, training, and team-building activities.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Sr. Executive of International Holiday Dept.
Aireo – Complete Travel Solution
01.2015 - 07.2017
- Company Overview: Aireo – Complete Travel Solution is a B2B company that provides Domestic & International Air ticketing, Hotel Booking, Group Packages, Insurance, Visa, Passport
- Production & Contracting
- International Packages Booking & Hotel Bookings
- Handling Corporate group booking
- Holiday Packages
- Coordinate with online & offline Suppliers
- Handling corporate client with Smart answers & Sharpness
- Visa responsibility
- Aireo – Complete Travel Solution is a B2B company that provides Domestic & International Air ticketing, Hotel Booking, Group Packages, Insurance, Visa, Passport
Travel Consultant
ARYAN DREAM HOLIDAYS
09.2014 - 12.2014
- Company Overview: Aryan Dream Holidays Travels is a B2C company that provides Domestic & International Air ticketing, Hotel Booking, Group Packages, Car Rental, Insurance, Visa
- Handling Domestic & International Hotel Booking
- Holiday Packages
- Coordinate with online & offline Customers
- Aryan Dream Holidays Travels is a B2C company that provides Domestic & International Air ticketing, Hotel Booking, Group Packages, Car Rental, Insurance, Visa
Education
IATA -
IITC
01.2018
Third Year B.COM -
GUJARAT UNIVERSITY
01.2017
Second Year B.COM -
GUJARAT UNIVERSITY
01.2016
First Year B.COM -
GUJARAT UNIVERSITY
01.2015
H.S.C -
GSEB
03.2014
Skills
- Problem solving
- Leadership
- Customer services
- Work ethic
- Relationship building
Personal Information
- Date of Birth: 04/10/1997
- Marital Status: Married
Hobbies and Interests
- Travelling
- Singing
- Riding a Bikes
Languages
- English
- Hindi
- Gujarati
Additional Qualifications
- THE INTERNATIONAL AIR TRANSPORT ASSOCIATION (IATA), Successfully done a Training of destination fairest Asia, Successfully done a Training of Mauritius Destination
- Working knowledge of operating Windows
- MS Office
- Internet
Languages
Gujarati
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Countries Visited
- DUBAI
- SINGAPORE
- BATAM - INDONESIA
- MALAYSIA
- THAILAND
- BALI
- UZBEKISTAN - TASHKENT
- KAZAKHSTAN - ALMATY
Timeline
Manager
PARIVAR TRAVELS POINT LLP
08.2017 - 02.2025
Sr. Executive of International Holiday Dept.
Aireo – Complete Travel Solution
01.2015 - 07.2017
Travel Consultant
ARYAN DREAM HOLIDAYS
09.2014 - 12.2014
IATA -
IITC
Third Year B.COM -
GUJARAT UNIVERSITY
Second Year B.COM -
GUJARAT UNIVERSITY
First Year B.COM -
GUJARAT UNIVERSITY
H.S.C -
GSEB
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