Minitab
Vivek G V
Digital Transformation
Bangalore,KA
Work Preference
Summary
Experienced with strategic planning, operational management, and team leadership. Utilizes comprehensive business acumen to drive organizational success and foster growth. Track record of implementing effective strategies that enhance productivity and profitability.
Senior executive leader with track record of driving strategic initiatives and delivering impactful results. Adept at fostering team collaboration and navigating complex organizational challenges. Skilled in strategic planning, financial management, and operations oversight. Valued for reliability, adaptability, and results-oriented approach.
Overview
24
24
years of professional experience
4
4
Certifications
Work History
Senior Vice President - Digital Transformation APAC
Northern Trust Corporation
03.2022 - Current
- - Develop a strategic roadmap by aligning with the global and local business priorities.
- - Work with the Executive Management team in India and across APAC to help scope and drive key projects and programs.
- - Mentor Black Belts to effectively manage stakeholders and deliver projects, which helps improve their operational performance.
- - Champion key initiatives for the organization, which will have an impact on the P&L.
- - Deploy different levels of quality training programs (Lean, Yellow Belt, Green Belt, etc.) in line with industry standards to build a mindset for continuous improvement.
- - Review projects and programs periodically with the Black and Green Belts, and report to management against targets.
- - Mentor the team on general consulting and organizational re-design assignments.
- - Build a best-in-class QC/QA framework to help improve the control environment.
- - Support Black Belts to present case studies in various forums within the industry.
- - Understand and implement best practices from the industry for data quality and governance.
- - Work in progress to set up a Center of Excellence for Robotics Process Automation (RPA) in India.
- - Ensure seamless delivery on capital projects for system dockets worked on by the Business Analysts in the change management team.
- - Work with the team on developing their career plans, and help them move up the value chain.
Manager Quality
Fidelity Investments
11.2006 - 05.2013
- - Working closely with BU heads in the Enterprise Delivery & Solutions to understand their business priorities & pain areas to scope new project opportunities
- - Leading high impact Global Lean Six Sigma Projects and mentoring Green Belt and Lean Projects for cross functional teams
- - Guiding and coaching Green Belt trained resources with project selection and scope, assuring linkage between projects and priorities and timely completion of projects using Lean Six Sigma tools
- - Driving the Innovation & Continuous improvement program for Fidelity India, starting from idea generation to management approval to successful implementation of the ideas
- - Facilitate trainings on Lean Principles, Six Sigma Tools and Managing Continuous Improvement in Bangalore and Chennai offices
Process Lead
AXA Business Services Pvt. Ltd
09.2003 - 11.2006
- - A key member of the AXA BS Operations team. Responsible for leading & motivating the life insurance team of approximately 10-12 team members with accountability on all service delivery parameters. Also responsible for day-to-day interaction with the client on all operational issues
- - In addition to the day to day operations, worked on a couple of projects to reduce the AHT of the team and also improve the end to end turn around time for the end customer
- - Effectively implemented the rewards & recognition program across teams
- - Delivered process and soft skill trainings across all AXA Life Voice teams
- - Coaching & development of team members on key competencies
Customer Service Representative
First Ring India Pvt Ltd
06.2002 - 09.2003
- - Online Sale of credit cards to US Market for banks like Providian and Discover, where excellent communication, listening and selling skills were needed
Education
Bachelor of Science - Computer Science
St. Joseph's College
Bengaluru, India 04.2001 -
Skills
Experienced in strategic leadership
Execution of strategic initiatives
Process improvements
Digital transformation
Product management
Operational excellence
Revenue generation
Operations management
Public speaking
Data-driven decision making
Talent development
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
Honorary Council member of International Data Science Foundation
Software
R Studio
Power BI
Certification
Certified Master Blackbelt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Kannada
Upper intermediate (B2)
Tamil
Intermediate (B1)
Malayalam
Intermediate (B1)
Hindi
Upper intermediate (B2)
Timeline
Certified Master Blackbelt
05-2023
Certified Blackbelt
02-2023
Certified Greenbelt
05-2022
Certified Data Analytics
04-2022
Senior Vice President - Digital Transformation APAC
Northern Trust Corporation
03.2022 - Current
Manager Quality
Fidelity Investments
11.2006 - 05.2013
Process Lead
AXA Business Services Pvt. Ltd
09.2003 - 11.2006
Customer Service Representative
First Ring India Pvt Ltd
06.2002 - 09.2003
Bachelor of Science - Computer Science
St. Joseph's College
04.2001 -