VIVEK JADHAV
BHARAT NAGAR, NEAR HPCL COLONY, VASHI NAKA, RC MARG, CHEMBUR MUMBAI
Summary
Innovative technical professional with commercial experience demonstrates interest in all things technology. Possesses coding skills and real understanding of Linux. Writes clear and user-friendly code.
Overview
18
18
years of professional experience
Work History
Technical Manager
DACROSS ENTERPRISES NIGERIA LIMITED
LAGOS, NIGERIA
07.2022 - 12.2023
- Supervised implementation project designed to improve system productivity.
- Provided mentoring, training and leadership for all IT department members.
- Communicated effectively with all key stakeholders, including project teams, internal clients and external parties.
- Interacted with cross-functional teams in such areas as analysis, architecture, build and deployment.
- Directed the resolution of critical system outages, coordinating teams to restore services and minimise impact on business operations.
- Worked with IT team to manage edit workstations, technical problems and post production infrastructure.
- Negotiated with vendors for cost-effective procurement of technology resources, achieving substantial annual savings.
- Reviewed and evaluated outsourcing proposals and provided cost/benefit analysis.
- Supervised the deployment of new systems, minimising disruption to business operations and facilitating smooth transitions.
- Analysed project requirements, formulated technical specifications, and provided detailed guidance to development teams.
- Mentored junior staff, providing guidance on best practices and encouraging professional development within the technical team.
- Conducted technology audits to identify areas for improvement, leading initiatives to upgrade systems and processes.
- Assessed need for new equipment and handled procurement process for required items.
- Adhered to health and safety policy to prevent injury to self and others.
- Consulted with clients to ascertain project requirements and communicated with internal staff to handle project planning and scheduling.
- Coordinated tasks with business and technology units to meet delivery schedules and milestones.
- Collaborated with customers to assess and mitigate risks.
- Provided friendly service when dealing with members of public and visiting companies to maintain and enhance loyalty.
- Led technical teams in developing innovative software solutions, improving product functionality and user experience.
- Managed IT infrastructure upgrades, optimising system performance and ensuring high availability of services.
- Developed and monitored key performance indicators for IT services, ensuring alignment with strategic goals and objectives.
- Managed budgets for technical departments, allocating resources strategically to support priority projects and initiatives.
- Trained and supervised technical volunteers about projects projects to pass on skills needed to perform assigned tasks.
- Gave guidance on relevant technical or building expenditure and managed consequent costs within agreed budgets.
- Compiled and turned data into in-depth, easy-to-understand spreadsheets and reports to be presented to management team.
- Delivered exemplary training and mentoring to employees, boosting productivity.
- Delivered exemplary customer service, promoting positive interactions.
- Reviewed information from projects and suggested improvements.
- Delivered technical presentations to stakeholders, clearly explaining complex concepts and securing buy-in for IT initiatives.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Attended conventions to represent organisation, gather information and help build new partnerships.
Technical Manager
IT SUPPORT NIGERIA LIMITED
LAGOS , NIGERIA
03.2019 - 12.2021
- Supervised implementation project designed to improve system productivity.
- Provided mentoring, training and leadership for all IT department members.
- Communicated effectively with all key stakeholders, including project teams, internal clients and external parties.
- Interacted with cross-functional teams in such areas as analysis, architecture, build and deployment.
- Directed the resolution of critical system outages, coordinating teams to restore services and minimise impact on business operations.
- Worked with IT team to manage edit workstations, technical problems and post production infrastructure.
- Negotiated with vendors for cost-effective procurement of technology resources, achieving substantial annual savings.
- Reviewed and evaluated outsourcing proposals and provided cost/benefit analysis.
- Supervised the deployment of new systems, minimising disruption to business operations and facilitating smooth transitions.
- Analysed project requirements, formulated technical specifications, and provided detailed guidance to development teams.
- Mentored junior staff, providing guidance on best practices and encouraging professional development within the technical team.
- Conducted technology audits to identify areas for improvement, leading initiatives to upgrade systems and processes.
- Assessed need for new equipment and handled procurement process for required items.
- Adhered to health and safety policy to prevent injury to self and others.
Telecom Field Engineer
JOBODE VENTURE NIGERIA LIMITED
LAGOS, NIGERIA
03.2013 - 02.2018
- Negotiated with property owners and local authorities to secure permissions for telecom infrastructure installations.
- Managed inventory of telecom equipment and tools, ensuring availability for scheduled installations and maintenance activities.
- Provided expert technical support and advice to clients, enhancing customer satisfaction and loyalty.
- Utilised GPS and GIS technologies for precise planning and execution of telecom infrastructure projects.
- Updated and maintained accurate records of installations, repairs, and maintenance activities in company database.
- Monitored advancements in telecom technologies to recommend updates and enhancements to existing systems.
- Coordinated with vendors and suppliers to obtain the best quality equipment and materials for telecom projects.
- Troubleshot and resolved complex technical faults in telecommunications equipment, significantly reducing downtime.
- Installed, configured, and maintained telecom equipment, including routers, switches, and fibre optic cables, to support network infrastructure.
- Conducted regular site inspections and audits to adhere to safety and quality standards in telecom installations.
- Participated in emergency response teams to restore telecommunications services following outages or disasters.
- Implemented network expansions and upgrades, including new technology rollouts, to improve service delivery.
- Collaborated with cross-functional teams to design and implement efficient telecommunications solutions for clients.
- Prepared detailed reports and presentations on project progress and outcomes for management and stakeholders.
- Led training sessions for junior engineers and technicians on best practices in telecom field operations.
- Monitored telecommunications systems to detect and resolve issues promptly, maintaining optimal network performance.
- Managed the installation of fibre optic cables, enhancing network capacity and speed across multiple sites.
Fibre Optic Splicer
E-TECH ENGINEERING SERVICES
MUMBAI, INDIA
05.2006 - 02.2013
- Set up equipment to test and verify functionality and performance.
- Coordinated with external contractors and service providers, ensuring seamless integration of fibre optic systems.
- Managed inventory of fibre optic supplies and equipment, keeping projects within budget and on schedule.
- Troubleshot and resolved complex fibre optic network issues, minimising downtime and service disruptions.
- Maintained detailed records of fibre optic splicing, termination points, and network layouts for future reference.
- Installed and repaired fibre optic cables for telecommunications and broadband services, enhancing network reliability.
- Maintained infrastructure for robust communication systems.
Education
Diploma of Higher Education - ELECTRONIC TELECOMMUNICATION
NARAYANRAO ACHARYA VIDYANIKETAN
MUMBAI2015
Skills
- Invoicing
- General office administration
- Public relations strategies
- Negotiation
- Inventory management systems
- Financial risk analysis
- Operational support
- Client relationship management
- Customer relationship building
- Outstanding customer service
- Department management
- IT infrastructure understanding
- Technical project management
- Employee development
- Technical communication
- Vendor relationship maintenance
- IT infrastructure knowledge
- Technical improvement knowledge
- Project management expertise
PERSONAL DETAILS
- DATE OF BIRTH - 16 DEC 1985
- AGE - 40 YEARS
Hobbies and Interests
- CRICKET
- READING BOOKS
- VACATIONS
- TRAVELLING
- SHOPPING
- ENTERTAINMENT
Languages
English
Marathi
Hindi
Languages
6,C2,6,C2,4,B2
Education
other
Timeline
Technical Manager
DACROSS ENTERPRISES NIGERIA LIMITED
07.2022 - 12.2023
Technical Manager
IT SUPPORT NIGERIA LIMITED
03.2019 - 12.2021
Telecom Field Engineer
JOBODE VENTURE NIGERIA LIMITED
03.2013 - 02.2018
Fibre Optic Splicer
E-TECH ENGINEERING SERVICES
05.2006 - 02.2013
Diploma of Higher Education - ELECTRONIC TELECOMMUNICATION
NARAYANRAO ACHARYA VIDYANIKETAN