Vivek Jain

Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
Mentored junior developers through regular one-on-one meetings, providing guidance on best practices, coding standards.
Implemented continuous integration and deployment strategies for faster release cycles and improved
application reliability.
Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
Help the team debug and resolve production issues, and help them close cases faster.
Present wireframes and the design document for stories to the customer, take feedback, and any
requirement changes.
Designed and developed a product order journey to enable client to place an order for their customers
replacing existing ESM cart saving ~50000 Euros for client.

• Led successful implementations of Salesforce solutions, enhancing client engagement and streamlining internal processes for improved efficiency.
• Developed customized training materials for clients, enabling effective use of Salesforce tools and increasing user adoption rates significantly.
• Mentored junior consultants on best practices in Salesforce deployments, fostering a culture of continuous learning and development within the team.
• Developed technical requirement documentation for new software products.
• Worked on the insurance industry cloud and implemented scalable solutions using Omnistudio tools like Omniscript, Integration Procedures, and DataRaptors.
• Implemented customization and integration solutions using Apex, Visualforce, and Lightning web components to optimize system performance.
• Conducted thorough testing and debugging of Salesforce applications, improving functionality and reducing user-reported issues significantly.
• Participated in Agile ceremonies, contributing to sprint planning and retrospectives to drive team accountability and project success.
• Have knowledge of Java as an additional language.

• Developed and maintained Salesforce applications to enhance user experience and streamline business processes across teams.
• Implemented customization and integration solutions using Apex, Visualforce, and Lightning web components to optimize system performance.
• Conducted thorough testing and debugging of Salesforce applications, improving functionality and reducing user-reported issues significantly.
• Led code reviews and provided mentorship to junior developers, fostering a culture of continuous improvement and knowledge sharing.
• Participated in Agile ceremonies, contributing to sprint planning and retrospectives to drive team accountability and project success.
• Implemented Salesforce Service Cloud features like Case Management, Service Console, CTI, support processes, case entitlements, and approval processes.
• Worked on Experience Cloud site creation and deployment.