Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vivek Jayaraj

Senior Engineering Manager
Bengaluru

Summary

Experienced project delivery manager with a strong background in the payments domain and people management. Delivers complex projects within specified timelines, budget constraints, and exceptional quality. Proven track record of success in overseeing project execution from initiation to completion. Committed to driving efficiency and achieving optimal results through effective project management strategies.

Overview

15
15
years of professional experience
7
7
years of post-secondary education

Work History

Senior Engineering Delivery Manager

Visa Inc Technology center
11.2021 - Current
  • Leading a team of over 15 members, including developers and testers, and overseeing end-to-end delivery for teams developing near real time settlement system and offline batch management processing settlement systems for Value-Added Services payment processing.
  • Proven experience in delivering technology products and services in a high growth/high velocity environment at a leading consumer technology company or management consulting firm
  • Successful track record overseeing programs and ability to understand the relationships between multiple initiatives in one domain
  • Proven ability to develop effective cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies.
  • Demonstrated aptitude for risk identification and mitigation.
  • Experienced in quarterly backlog planning, project roadmapping, and prioritizing business and technical projects.
  • manages sprint planning, sprint retrospectives, quarterly retrospectives, and maintain metrics for multiple teams in Settlement.
  • Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
  • Developed and implemented comprehensive training program for new hires, significantly reducing ramp-up time.
  • Managed risk assessment and mitigation strategies to protect project timelines and deliverables.
  • Facilitated cross-departmental collaboration, resulting in more innovative and effective delivery solutions.
  • Enhanced team performance by providing regular feedback, coaching, and training opportunities.

Senior Quality Assurance Manager

Visa Inc Technology Center
06.2017 - 10.2021

Ø Manages three scrum teams with size of 6 + senior QA engineers and responsible to deliver E2E of projects starting from test planning, prioritization , test design, review and execution. Responsible for supporting release deployments in Pre-Prod and Production data centers coordinating with global TE, Dev, RM and PMO teams.

Ø Leads middleware upgrades, performance improvements, security vulnerability remediation programs globally for merchant acquirer platform applications.

Ø Worked closely on cyber source payment gateway offering capabilities and new processor connections . Leading program on recent RBI guidelines on data localization , recurring mandates and card tokens for Rupay cards from APAC global expansion initiatives.

Ø Experience in working on Real time payment system and wallets including NPCI gateways, Visanet card schemes.

Ø Deep hands on in testing highly complex payment gateway systems built on kubernetes, docker micro payment services with 80+ different down stream applications inside merchant acquiring platform.

Ø Experience in automating and validating payment API requests in different formats SCMP, NTA/ SOAP, REST.

Senior Consultant

British Telecom
03.2015 - 06.2017

Ø Worked on OSS Network performance monitoring and reporting tool of BT for different business areas Retail, Open reach, Wholesale, Global services. Responsible for complete End-End testing of NPM.

Ø Lead outsourced testing teams and driven discussion with high stake holders in building test automation frameworks.

Ø Built test utilities to validate dynamic graphs displayed on Smarts+ alarm management system that uses EMC product Watch4Net.

Ø Built performance-testing utility based in java to measure response time of TADDS system with newly upgraded hardware using Web services.

Tech Lead

HCL Technologies
08.2014 - 03.2015
  • Ø Developed utility to convert automation scripts from Excel to XML to improve scripts execution time.
  • Ø Worked on UI automation tool UFT and ALM test management tool.
  • Ø Customized test automation framework to generate test result with respective to manual test steps using Open Test Architecture API.
  • Ø Automated UI test scenarios for comparing massive report generated by OBIEE with backend report.

Student Computer Application/Senior Project Engineer

Wipro Technologies
10.2009 - 08.2014

Ø Worked on functional test automation using OATS tool for oracle application.

Ø Worked on Integrating automation keyword driver framework with CI tools for unattended executions.

Ø Experienced working on larger team of 30 members validating and building test automation for Banking application from scratch.

Education

Masters in Software Engineering -

Birla Institute of Technology And Science (BITS)
10.2009 - 11.2013

Bachelor of Science -

Madras University
06.2006 - 04.2009

Skills

Agile, Scrum, Waterfall, Jira, JiraAlign

Portfolio Project planning and execution

Payments Domain

Release and Stake holder management

Product back log prioritization and road map creation

Continuous delivery

Cross-functional coordination

Team Leadership

Problem-solving abilities

Strategic Planning

Team building

Quality Assurance

Accomplishments

Ø Driven teams to bring new ideas and emerged as winners in multiple Testathon, Hackaothon events.

Ø Have supported teams to file multiple Technical Innovation (Visa Trade Secret ) .

Timeline

Senior Engineering Delivery Manager

Visa Inc Technology center
11.2021 - Current

Senior Quality Assurance Manager

Visa Inc Technology Center
06.2017 - 10.2021

Senior Consultant

British Telecom
03.2015 - 06.2017

Tech Lead

HCL Technologies
08.2014 - 03.2015

Student Computer Application/Senior Project Engineer

Wipro Technologies
10.2009 - 08.2014

Masters in Software Engineering -

Birla Institute of Technology And Science (BITS)
10.2009 - 11.2013

Bachelor of Science -

Madras University
06.2006 - 04.2009
Vivek JayarajSenior Engineering Manager