Stores Operations, Inventory Management Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.
· I lead the Vault, Collateral, RTO, and Dispatch teams to manage and oversee daily warehouse operations, including quality control, inventory management, space management, logistics, floor productivity, shipping, and customer service.
· I coordinate certification and stock audits for KPMG, PCI, NPCI, ISO, and month-end financial stock audits. I monitor customer production plans and ensure material delivery is sequenced accordingly.
· My support for company growth includes adapting to increased product volumes and adjusting operations to ensure a smooth transition during expansion periods. I contribute to new warehouse efficiency and productivity strategies in regular team meetings.
· I conduct regular audits and maintain meticulous records to ensure accurate inventory counts. I keep a clean and organized work area to foster an efficient and safe working environment.
· I have implemented inventory management systems and automated processes to enhance warehouse efficiency. I prepare detailed reports on stock levels, sales trends, and order statuses using data analysis tools to inform management decision-making.
· I provide exceptional customer service, addressing inquiries about inventory availability or shipment status from internal departments or external partners.
· I use handheld devices and computers to record and monitor inventory levels and conduct audits to identify and correct inaccuracies.
· I inspect packages and merchandise for damage and communicate with vendors as needed. I am responsible for COGI clearance and conduct long-term inventory analysis monthly, creating action plans to reduce inventory.
· I develop and implement performance improvements across the entire warehouse performance goals.
· To assist in establishing KPIs and ensure that the customers' KPIs are met continuously as well as efficiently and cost-effectively
· To ensure that expenses are kept to a minimum at all times.
· Manage customer service requests promptly and resolve issues quickly.
· Reduced product damage with proper handling techniques and training for warehouse staff.
· Established safety protocols for the warehouse environment, significantly reducing workplace accidents.
o Responsible for overseeing all warehouse operations, including inbound storage, kitting, outbound shipment, and maintaining accurate inventory levels.
o Maintain and manage minimum and maximum stock levels. - Ensure timely processing of goods receipt notes (GRN).
o Circulate Management Information System (MIS) reports on inventory trends, receipt details, rejected stock, non-moving inventory, overflow inventory, and pending consumption.
o Prepare coverage reports and participate in meetings related to coverage.
o Manage all functions related to the warehouse.
o Ensure that SAP-wise stocks match physical inventory.
o Coordinate with production to issue materials on time.
o Plan, schedule, and monitor material movement in the production cycle to ensure uninterrupted supply chain operations.
o Monitor stock levels closely to prevent stock shortages.
o Coordinate with the purchasing and finance teams for the return of rejected materials posted in the system, and sending them back to the correct vendor.
o Conduct daily meetings to set targets, allocate work, and discuss lessons learned. Conduct perpetual cycle counting of inventory monthly.
o Anticipate disposal of surplus or scrap items.
o Manage work orders in the kitting warehouse department.
o Proficient in pre-audit component verification.