InforLn
Vivek Kolhapuri Suresh
Client Management Executive
Summary
Dynamic Business Development Executive with a proven track record at Antrix Corporation Limited, excelling in customer relationship management and lead generation. Achieved significant client base growth by leveraging exceptional negotiation skills and analytical thinking. Known for fostering long-term partnerships and enhancing customer satisfaction through strategic sales and project management.
Overview
4
4
Certificates
2
2
Languages
6
6
years of professional experience
Education
MBA - Business Administration And Management
Indiana University of Pennsylvania
United States 04.2001 -
B.Com - Finance
Jain University
Bangalore 04.2001 -
Skills
Customer Relationship Management
Sales Pipeline Management
Excellent Communication
Problem-solving abilities
Strong negotiation skills
Goal-oriented mindset
Customer Satisfaction
Project Management
Analytical Thinking
Financial Acumen
Team Leadership
Lead Generation
Documentation
Software
Tally ERP
Microsoft Office
Tableau
Github
Microsoft 365
Certification
Bloomberg Market Concepts
Work History
Client Management Executive
Antrix Corporation Limited-Commercial wing of ISRO
Bengaluru, Karnataka
10.2018 - Current
- Built strong relationships with clients, leading to
increased customer satisfaction and repeat
business. - Increased B2B sales by cultivating strong
relationships with key decision-makers and
stakeholders. - Performed B2B sales of satellite communication
and imagery products to national retailers,
generating over $4 million annually. - Coordinated travel arrangements for sales
representatives, ensuring seamless logistics for
meetings and presentations. - Established consistent protocols for handling
urgent orders, prioritizing time-sensitive requests
efficiently without compromising routine
operations. - Developed customized solutions for clients,
addressing their unique needs and helping them
achieve their goals. - Streamlined onboarding process for 20 new
clients, ensuring a smooth transition and fostering
long-term relationships. - Leveraged CRM tools effectively to manage
pipeline efficiently while maintaining up-to-date
records of interactions and deals. - Negotiated client contracts and agreements to
cultivate profitable business transactions. - Increased client base by identifying and pursuing
new business opportunities through market
research and networking. - Resolved complex issues by collaborating with
cross-functional teams, ensuring timely response
to client concerns. - Prepared contracts and related documentation
according to strict standards. - Streamlined operational processes, resulting in
40% productivity surge. Facilitated 2 workshops
and 4 training sessions for space enthusiasts
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteImportant To Me
Career advancementWork-life balanceLanguages
English
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Client Management Executive
Antrix Corporation Limited-Commercial wing of ISRO
10.2018 - Current
MBA - Business Administration And Management
Indiana University of Pennsylvania
04.2001 -
B.Com - Finance
Jain University
04.2001 -