Overview
Work History
Education
Timeline
Generic

VIVEK KOTHAPALLI

HYDERABAD

Overview

3
3
years of professional experience

Work History

Senior Anayst

Aspire Systems India Pvt Limited
Hyderabad
07.2022 - Current
  • Customer Engagement & Marketing:
  • Implemented Cordial-based SMS and email marketing flows, and developed e-receipt functionality with cordial for improved customer communication.
  • Sales & Order Management:
  • Revamped the web order process for seamless web order placement.
  • Revamped the web-order process for seamless web-order placement.
    Fully redesigned the return flow for non-receipt customers to improve store efficiency and customer satisfaction.
    Enabled Torrid Cash stacking with Price Match, enhancing promotional flexibility.
    Integrated global-e returns and single-use coupons via SFCC for global and localized promotions.
    Developed enhancements in RTlog and Poslog for transaction accuracy and traceability.
  • Tenders: Integrated new tenders, including Global-E Tender, PLCC, PayPal, and Klarna, across POS systems.
  • Print & Receipt Handling: Delivered minor but crucial updates to e-receipts and physical receipt printing, ensuring clarity and compliance.
  • Inventory & Transfers: Enabled Store MOS (Mark Out of Stock/In-Stock) through integration with MFCS for real-time inventory accuracy.
    Led the STS (Store-to-Store Transfer) system, integrating with UPS and MFCS.
    Managed OHDC (Return to Warehouse – Ohio) and InMar Returns with UPS and Mulesoft-HighJump integrations.
    Designed IT-Depot non-inventory transfers (e.g., hardware such as hard disks, printers) with UPS tracking.
    Executed HQMailPack transfers for secure document handling to HQ.
  • Receiving Automation: Automated store receiving processes integrated with MFCS for stock update accuracy.
    Implemented the DCSS calendar view with ASN document ingestion via Mulesoft and XOCS pipelines.
  • Admin Tools & Access Control:
    Customized XOCS reporting tools and enhanced Base Privilege settings, enabling role-based access control for improved system security.
  • Agile Environment: Actively managed bug fixes and change requests via Agile tracking tools.
    Maintained daily collaboration with client stakeholders to ensure alignment on requirements and deliverables.

Education

B. Tech - Electronics And Communication Engineering

DVR & Dr.HS MIC College of Technology
Kanchikacherla
05-2019

Timeline

Senior Anayst

Aspire Systems India Pvt Limited
07.2022 - Current

B. Tech - Electronics And Communication Engineering

DVR & Dr.HS MIC College of Technology
VIVEK KOTHAPALLI