Results-driven and detail-oriented Immigration Specialist with over 8+ years of experience managing inbound and outbound immigration processes for multinational clients. Proven expertise in handling complex visa applications, work permits, and compliance requirements across jurisdictions. Adept at interpreting immigration laws, coordinating with government authorities, and delivering seamless support to expatriates and global assignees.
Inbound
-Manage applications for employment visas, business visas, and residential permits.
-Ensure all paperwork aligns with Indian immigration laws and policies.
-Liaise with government agencies (FRRO, MEA, etc.) and internal teams to facilitate approvals.
-Stay current with changes in Indian immigration regulations and update internal processes accordingly.
Outbound
-Research and advise on visa requirements for various countries based on client roles and destinations.
-Assist with documentation for work permits, dependent visas, and long-term residency applications.
-Coordinate with external immigration consultants or member firms for country-specific processes.
General Operational
-Mentor junior associates, provide feedback, and guide them on immigration processes.
-Identify gaps and suggest enhancements to improve service delivery and compliance.
-Handle escalations, ensure SLA adherence, and maintain high client satisfaction.
-Conducted comprehensive client assessments to determine eligibility for various immigration pathways, improving client satisfaction through tailored solutions.
-Provides information and updates new policies to client employees and information regarding the program "workyour world".
-Based on the employee nationality giving the information whether they are eligible to travel to a foreign country on arrival visa or if a visa requires either short-term or long-term
-Counseling students on documents required and providing support until they receive the visa.
-Preparing and arranging documents required for visa submission.
-Must interview all students and deal with all applications face to face and by post to ensure that the student is
suitable.
-Must oversee the completion of all relevant visa and immigration documents and ensure they are received within the time limit set by the government.
-Work on the Prospective Leads Assigned by the Company
-Clarify all doubts related to Immigration make the Client Sign Up and lead to the process of application Successfully
-Verifying the authenticity of paper works and supporting documents
-Intimate Knowledge of Canada, and Australia PR Visas, Entrepreneur Visas, Family Visas & UK Visa
-Give Counselling to the Clients related to their Immigration matters and their concerns related to the same.
-Assist Clients with completing Documentation, analyze applications and Support Documentation Team
-Understanding of Indian immigration laws (FRRO, visa categories, OCI, etc)
-Global immigration processes (UK, EU, APAC work permits, dependent visas)
-Time management to meet tight visa and travel deadlines
-Team coordination: Leading junior staff and managing vendors