Vivek Kumar
Data Control Associate
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Team Member
Fidelity Information Services, FIS
Gurgaon
01.2019 - 03.2022
- We retrieve the consumer information and update in our records.
- Process the dispute of closed accounts of US citizens.
- We handle the query of consumer via mail, fax and web.
- We directly contact the financial institutions and initiate the investigation to resolve the consumer's dispute.
- We maintain the consumer record and also provide the consumer report.
- We work as a medium between the financial institutions and the consumer.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
- Resolved issues quickly to maintain productivity goals.
Education
Bachelor of Computer Applications - Computer Science
Jaipur National University
Jaipur 06.2019 - 06.2022
HSC - PCM
MR Inter College, SSC Prestine Senior Secondary School
Motihari 07.2010 - 05.2012
High School Diploma -
Prestine Senior Secondary School
Muzzafarpur 04.2009 - 05.2010
Skills
Pivot tables
SQL and databases
Project Management
Data validation
Management Information Systems expertise
Fluent in English
Proficient in Power BI And Tableau
Proficient in Advance Excel
Timeline
Bachelor of Computer Applications - Computer Science
Jaipur National University
06.2019 - 06.2022
Team Member
Fidelity Information Services, FIS
01.2019 - 03.2022
HSC - PCM
MR Inter College, SSC Prestine Senior Secondary School
07.2010 - 05.2012
High School Diploma -
Prestine Senior Secondary School
04.2009 - 05.2010