Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Vivek Kumar

Vivek Kumar

E Commerce Manager
NEW DELHI

Summary

1.Highly analytical and data-driven E-commerce Manager effectively scales online customer acquisition efforts and e-commerce capabilities to drive sales growth. Routinely tests new features and assets and measures results as company grows and evolves. Strong understanding of e-commerce consumer behavior and audience segmentation along with website analytic and tracking tools.

2.Detailed E-Commerce Manager wit 5 years of hands-on experience overseeing online sales and presence of web companies. Skillful in troubleshooting online website issues, tracking website functionality and organizing promotions. Results-oriented professional possessing great grasp of web design and web analytics software paired.

Overview

8
8
years of professional experience

Work History

E-Commerce Account Manager

Work as Free Lancer
NEW DELHI
03.2017 - Current
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Leveraged Google Analytics and AB testing to monitor effectiveness of online marketing strategies, website content and user experience.
  • Helped find leading online retailers and platforms to connect with consumers.
  • Customized e-commerce platforms by building new products, designing landing pages and integrating new vendors and apps to further enhance website.
  • Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Warehouse Manager

Padmawati Enterprises
NEW DELHI
11.2015 - 02.2017
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Cleaned and maintained warehouse in compliance.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Integrated warehouse operations with existing and new business processes.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Collaborated with manufacturing and supply chain management.

Education

Associate of Arts -

DELHI UNIVERSITY
New DeLHI
04.2001 -

Skills

Sales Reporting

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Interests

Cricket

Music

Timeline

E-Commerce Account Manager

Work as Free Lancer
03.2017 - Current

Warehouse Manager

Padmawati Enterprises
11.2015 - 02.2017

Associate of Arts -

DELHI UNIVERSITY
04.2001 -

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Vivek KumarE Commerce Manager