Vivek Kumar
Bangalore
Summary
Analytically-minded Digital Finance Associate with expertise in financial analysis and technology integration. Proficient in leveraging digital tools to streamline financial operations, analyze data for actionable insights, and optimize processes. Skilled in risk management, compliance, and financial reporting. A proactive team player with a commitment to driving efficiency and accuracy in financial strategies. Passionate about contributing to innovative solutions in the evolving landscape of digital finance.
Detailed Digital Finance associate with 1.5 years of experience maintaining financial records and reviewing financial activity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Digital Finance
Think & Learn Pvt. Ltd. (Byju's)
Bangalore
06.2022 - Current
- Client Relationship Cultivation:
- Cultivated and maintained strong relationships with a diverse client base, understanding their financial needs and goals.
- Acted as a primary point of contact, addressing inquiries, providing financial guidance, and ensuring client satisfaction.
- Revenue Generation and Collections:
- Demonstrated expertise in managing accounts and effectively following up on outstanding payments, resulting in improved revenue generation through successful collections.
- Employed strategic approaches to balance customer retention with financial targets, contributing to consistent revenue growth.
- Financial Analysis and Strategy Development:
- Leveraged digital finance tools and analytics to analyze customer data, identify trends, and develop tailored financial strategies.
- Collaborated with the finance team to implement innovative solutions, improving operational efficiency and enhancing customer experiences.
- Cross-Functional Collaboration:
- Engaged in cross-functional collaboration with sales, marketing, and operations teams to align financial offerings with customer needs.
- Contributed insights to product development and marketing strategies, ensuring alignment with customer demands.
- Technology Integration and Process Improvement:
- Utilized cutting-edge financial technologies to streamline processes, improving efficiency in client interactions and financial operations.
- Actively participated in the implementation and testing of new digital tools to enhance service delivery and optimize workflows.
Education
Bachelor of Computer Application - Computer Fundamentals, Programming Languages.
Acharya Institute of Graduate Studies
Bangalore , Karnataka11.2019
Skills
- Management Skills
- Customer Success Management
- Project Management
- Managing Teams
- Customer Onboarding
- Strategy & Work Process Development
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Regional Cricket Captain (2011)
- Regional level football Player
- 1st Rank in March Past (2012)
Certification
Google Data Analytics Certificate (2022) Google Digital Marketing (2022)
- Organizing the data and use it to reach meaningful conclusions and the google analytics
- Collecting cleaning, and interpreting data sets
- Understood the sales and the relationships maintenance of customers digitally
- Got the Understanding of Google search engine optimization with regard the products marketing.
Interests
- Cricket
- Football
- Taekwondo
- Travelling
Timeline
Associate Digital Finance
Think & Learn Pvt. Ltd. (Byju's)
06.2022 - Current
Bachelor of Computer Application - Computer Fundamentals, Programming Languages.
Acharya Institute of Graduate Studies
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