VIVEK KUMAR
Gurugram
Summary
8 years of experience in managing warehouse operations such as receiving of goods, storage space, systems implementation and movement of goods.
Skills in providing logistical support for inventory control stores & shortage management; managing supply chain for distributing goods in warehouse to end-users for achievement of targets within specified parameters.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Experienced in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
8
8
years of professional experience
Work History
Steel Warehouse In-charge / Senior Executive
African Industries Group
Abuja
05.2022 - 09.2024
- Maintained inventory and supplies by receiving, storing, and delivering items; managed standardized receiving, stocking, checking, and housekeeping procedures.
- Ensured adherence to store SOPs, conducted regular audits, and complied with all legal requirements/licenses for the warehouse.
- Ascertained First In, First Out (FIFO) and Last In, First Out (LIFO) for all products with efficient storage of materials as per the quality measures and procedures.
- Ensured minimum and maximum stock level utilization and maintained records related to the same on a regular basis.
- Maintained the physical condition of the warehouse by planning and implementing new design layouts, inspecting equipment, issuing work orders for repair, and requisitions for replacement.
- Used an inventory management system and procedure for effective stores management and inventory control, thus ensuring the ready availability of materials to meet the project targets.
- Coordinated with staff for day-to-day warehouse operations, maintained stock as per the standards and requirements, and managed all activities of physical audit of warehouses.
- Supervised all incoming & outgoing materials managed all contracts & agreements of transportation & other work related to warehouse
- Prepared and maintained record of Navision entry for stock inwards, outward, sales returns, purchases returns, job work, and so on.
- Managed a team of executives responsible for operations, finance, sales, and marketing functions.
- Created policies and procedures that ensured compliance with applicable laws and regulations.
- Provided direction on personnel decisions including hiring, training, coaching, disciplining, motivating staff members.
- Analyzed feedback from customers regarding satisfaction levels; developed action plans based on findings.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Led executive level meetings focused on setting company objectives, resolving issues, and addressing opportunities.
- Maintained relationships with reporting manager, customers, and suppliers.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained and updated inventory records accurately.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Created and managed budgets for travel, training, and team-building activities.
Warehouse Supervisor
African Industries Group
Lagos
10.2020 - 05.2022
- Ensured appropriate staffing levels to meet production demands.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Developed and implemented safety policies and procedures for the warehouse team.
- Coordinated with other departments to ensure smooth flow of materials.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Analyzed data from reports generated by Warehouse Management System software.
- Evaluated existing processes for cost savings opportunities.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Generated warehouse shipping documents, packing lists and invoices.
- Developed weekly schedules for warehouse employees.
- Employed first-in-first-out protocols to reduce waste.
- Operated forklifts to fill or empty overhead spaces.
- Checked loaded materials compared to work orders for correctness.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Monitored workers and reviewed completed work for proper performance.
Warehouse Executive
Maruti Suzuki India Pvt Ltd.
Gurugram
04.2016 - 10.2020
- Maintained stock of Maruti Suzuki spare parts in warehouses on a FIFO/LIFO basis.
- Engaged in operations handling, receiving, and stowing.
- Coordinated with vendors at the region level for any query.
- Monitored all receiving materials with correct gate entry and checked material as per P.O.
- Contributed in receiving, checking, packaging, labelling, binning, and packing of material.
- Ensured proper packaging, labeling, and storage of material in an adequate location of the part.
- Managed invoicing and stock generation in WMS, and processed bills and reconciled payments in Excel from vendors.
- Conducted the Wall-to-Wall Count of the physical stock every end of month.
- Maintained the rejection Material Report (MDN).
Education
MBA -
Amity online University
NoidaBCA -
Kalinga University
Raipur12th -
Ajmer Board
10th -
Ajmer Board
Skills
- Warehouse Management
- Inventory Management
- Material Planning
- Logistics Operations
- Customer / Vendor Management
- Quality Assurance
- Reporting & Documentation
- Performance Improvement
- Team Management
- Operations Management
- Staff Management
- Office Administration
IT SKILLS
MS Office, Tally, WMS, Oracle and Internet Applications
Languages
English, Hindi and Punjabi
References
References available upon request.
Timeline
Steel Warehouse In-charge / Senior Executive
African Industries Group
05.2022 - 09.2024
Warehouse Supervisor
African Industries Group
10.2020 - 05.2022
Warehouse Executive
Maruti Suzuki India Pvt Ltd.
04.2016 - 10.2020
MBA -
Amity online University
BCA -
Kalinga University
12th -
Ajmer Board
10th -
Ajmer Board
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