Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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VIVEK KUMAR

MOHALI

Summary

Dynamic Relationship Manager with a proven track record at ICICI BANK LTD, specializing in financial planning and relationship building. Expert in leveraging market trends to advise clients, ensuring over 90% customer satisfaction through customized solutions. Skilled in collaboration and problem-solving, continuously driving revenue growth and client loyalty.

Overview

1
1
year of professional experience

Work History

Relationship Manager

ICICI BANK LTD
MOHALI
05.2024 - Current
  • Maintained in-depth knowledge of market trends and competitor activities to advise clients effectively.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Generated reports regarding customer interactions, performance metrics, and revenue goals.

Education

POST GRADUATION IN BANKING DIPLOMA -

MANIPAL UNIVERSITY OF BFSI
BENGALURU
01-2025

BBA - FINANCE AND MARKETING

ADAMAS UNIVERSITY
KOLKATA
01-2023

High School Diploma -

SAMAY NANDAN SAHAY COLLEGE
MUZAFFARPUR
03-2019

Skills

  • Financial planning processes
  • Banking
  • Service support
  • Relationship building and management
  • New lead generation
  • Adaptability and flexibility
  • Collaboration and teamwork
  • Quality assurance
  • Positive attitude
  • Problem-solving
  • Continuous development
  • Goal setting and achievement

Accomplishments

  • Achievements in National-Level Cricket (2016-2018)

    Represented Bihar in prestigious tournaments, including the Vijay Merchant Trophy U-16 (2016-17) under BCCI and the 62nd and 63rd National School Games U-17 & U-19, organized by the School Games Federation of India.

    Developed exceptional teamwork and collaboration skills by working closely with teammates to strategize and execute plans effectively on the field, ensuring optimal performance in high-pressure situations.

    Gained valuable leadership experience as a key player in the playing XI, contributing to the success of the team by motivating peers and taking ownership of critical roles during matches.

    Enhanced ability to adapt to dynamic environments and fostered a results-oriented mindset, skills that translate seamlessly into professional settings requiring cross-functional collaboration and goal alignment.

Timeline

Relationship Manager

ICICI BANK LTD
05.2024 - Current

POST GRADUATION IN BANKING DIPLOMA -

MANIPAL UNIVERSITY OF BFSI

BBA - FINANCE AND MARKETING

ADAMAS UNIVERSITY

High School Diploma -

SAMAY NANDAN SAHAY COLLEGE
VIVEK KUMAR