Vivek Kumar
FARIDABAD
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Associate II, Systems Administration
Kyndryl
Noida
09.2021 - Current
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Created user accounts and managed access rights for users.
- Resolved issues related to authentication failures due to expired passwords or locked accounts.
- Managed Active Directory user accounts, groups, and computer objects.
- Created user accounts, assigned privileges and monitored usage of resources on the system.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Configured and managed user mailboxes, distribution lists, shared folders, public folders and other related components.
Security Data Analyst
IBM IND PVT LTD
GURGAON
10.2019 - 08.2021
- Configured Group Policy Objects to enforce organizational policies in the domain environment.
- Resolved issues related to authentication failures due to expired passwords or locked accounts.
- Managed Active Directory user accounts, groups, and computer objects.
- Coordinated with application teams for provisioning of user accounts in multiple domains.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
System Administrator
MCCSL
Delhi
01.2014 - 09.2019
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Reviewed customer account information for accuracy and completeness.
- Recruited, interviewed, and trained new employees as needed.
- Resolved customer complaints in a timely manner.
- Collaborated with IT department to troubleshoot technical issues related to banking systems.
Branch Operations Manager
MS agro Tech IND PVT LTD
NEW Delhi
03.2010 - 01.2014
- Managed daily operations of sales department, including supervision of staff members.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Established relationships with key clients, while maintaining existing customer base.
- Maintained accurate records of all transactions between customers and company representatives.
- Directed and coordinated products, services and sales activities.
- Achieved company growth and brand development through market expansion and sales.
Education
Bachelor of Arts - English Language And Literature
BRABU BIHAR
MUZAFFARPUR06-2007
Skills
- Active Directory management
- User account administration
- Network security
- Access control management
- System troubleshooting
- Task prioritization
- User account management
- Security compliance
- Data analysis
- Problem solving
- Access control
Certification
- Microsoft azure fundamentals.
Timeline
Senior Associate II, Systems Administration
Kyndryl
09.2021 - Current
Security Data Analyst
IBM IND PVT LTD
10.2019 - 08.2021
System Administrator
MCCSL
01.2014 - 09.2019
Branch Operations Manager
MS agro Tech IND PVT LTD
03.2010 - 01.2014
Bachelor of Arts - English Language And Literature
BRABU BIHAR