Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Hi, I’m

Vivek Kumar

Madhyapradesh Bhopal
Vivek Kumar

Summary

Experienced in food and beverage service, effectively communicated with kitchen staff to ensure accurate order fulfillment. Provided customer service by engaging with guests, assessing their satisfaction with food and beverages, and addressing any concerns. Demonstrated mixology skills by preparing drinks according to established recipes while adhering to responsible alcohol service guidelines. Maintained inventory levels and assisted in event coordination, contributing to seamless service delivery during high-demand periods.

Customer-focused Food and Beverage Attendant with background in fast-paced hospitality environments. Known for maintaining high standards of cleanliness, handling food safely, and providing exceptional service to customers. Strengths include multitasking, working under pressure, and communicating effectively with both team members and guests. Previous roles have resulted in improved customer satisfaction rates due to attentive service and efficient problem-solving skills.

Overview

4
years of professional experience
1
Certification

Work History

Taj lake front bhopal
Bhopal

Food and Beverage Attendant
12.2024 - Current

Job overview

  • Communicated effectively with kitchen staff regarding customer orders.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Prepared mixed drinks according to established recipes while adhering to responsible alcohol service guidelines.
  • Stocked service stations with ice, napkins and straws.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Supported serving staff in delivering accurate and well-presented food orders.

Conrad pune
Pune

Food and Beverage Attendant
05.2024 - 11.2025

Job overview

  • Communicated effectively with kitchen staff regarding customer orders.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Prepared mixed drinks according to established recipes while adhering to responsible alcohol service guidelines.
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Assisted other staff members in setting up banquet events according to customer requests.
  • Monitored inventory levels of food items and communicated needs for restocking to management team.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

THE WESTIN PUSHKAR
Ajmer

Food and Beverage Attendant
09.2023 - 05.2024

Job overview

  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.

Radisson bhopal
Bhopal

Industrial Trainee
12.2021 - 05.2022

Job overview

  • Developed and implemented industrial safety protocols.
  • Observed workers performing tasks related to the operation of machinery.
  • Participated in team meetings to discuss operational updates and changes.

Education

IHM GWALIOR
Madhyapradesh

Bachelor of Science from Hotel Management
03-2023

University Overview

R L S Y COLLEGE BETTIAH
BIHAR

High School Diploma
03-2019

University Overview

  • Commerce

Skills

  • Customer service
  • Food preparation
  • Mixology skills
  • Inventory management
  • Event coordination
  • Cash handling
  • Team collaboration
  • Problem solving
  • Meal service set up
  • Guest services
  • Inventory
  • Allergy awareness
  • Sanitizing
  • Display building
  • Food service
  • Customer service excellence
  • Teamwork

Languages

English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Certification

  • Rising star in WESTIN PUSHKAR

References

References
References available upon request.

Timeline

Food and Beverage Attendant
Taj lake front bhopal
12.2024 - Current
Food and Beverage Attendant
Conrad pune
05.2024 - 11.2025
Food and Beverage Attendant
THE WESTIN PUSHKAR
09.2023 - 05.2024
Industrial Trainee
Radisson bhopal
12.2021 - 05.2022
IHM GWALIOR
Bachelor of Science from Hotel Management
R L S Y COLLEGE BETTIAH
High School Diploma
Vivek Kumar