Asana
VIVEK KUMAR
Faridabad
Summary
Experienced project associate with expertise in project development and lifecycle, systems implementation, staff management, and customer relationship management. Skilled in team leadership, root cause analysis, data review, and CMS deployment and management. Strong communication and collaboration skills with a proven track record of delivering successful projects. SKILLS Work Flow Planning Workforce Training Systems Implementation Project Development and Lifecycle Staff Management Performance Monitoring Project Management Verbal and Written Communication Quality Assurance Team Leadership Support System Automation Resource Allocation Customer Relationship Management Team Collaboration Vendor Selection Customer Relations Specialist Client Relations Root Cause Analysis Data Review Document Management MDM Deployment and Management CMS implementation and Deployment ..
Overview
6
6
years of professional experience
Work History
Sr. Project Associate
Eccentric Engine Pvt Ltd
Mumbai
10.2021 - Current
- Lead meetings with internal team members, consultants and contractors
- Build and establish strong partnerships with teams, vendors and contractors
- Determine project staffing needs and lead resource management
- Develop and execute customer relationship management campaigns to increase customer loyalty
- Drive CRM initiatives and oversee the execution of campaigns
- Documentation of feedback on product live at dealerships
- Dealership product check
- Weekly penetration Monitoring
- Production release of application at dealerships
- Internal team communication
- Monitoring app updates at dealerships
- Creation of dealership case study videos
- Maintain and improve data management processes and accuracy
- Requirement gathering from clients and deliver to development team
- Alignment of support team for maintenance after project completion
- Manage data, development and deployment teams according to requirements
Project Engineer
Panasonic India Pvt Ltd
Gurgaon
08.2019 - 10.2021
- Deliver detailed and concise directives to team members and work closely with organizational managers to facilitate project success
- Interact with clients to interpret needs and requirements
- Coordinate project plans to execute major upgrades and successfully guide technical teams in achieving project goals
- Develop, coordinate and monitor production tasks
- Collect, analyze and summarize project information and trends to prepare project status reports for management
- Communicate with key stakeholders to determine project requirements and objectives
- Develop and update project plans to document objectives, technologies, schedules and funding
- Monitor performance of project team members to provide performance feedback
- Submit project deliverables to clients, consistently adhering to quality standards
SME Team Leader
QConnect Pvt Ltd
Bangalore
08.2018 - 07.2019
- Organize client meetings to provide project updates
- Manage client relations training to encourage high prospect-to-client conversion ratios and frequent referrals from past clients
- Management of new campaign for the clients
- Schedule training for the executives
Education
B.Tech - Computer Science
MVN University
06.2018
Diploma - Computer Engineering
GP Sonipat
05.2014
Skills
- Resource Allocation
- Work Planning and Prioritization
- Performance Monitoring
- Team Collaboration
- Staff Management
- Stakeholder Relations
- Detail Oriented
- Customer Relationship Management
- Technical Presentations
- Project Management
- Agile Methodologies
- Vendor Selection
- Team Leadership
- Documentation and Reporting
- Project Management Software
- Information Technology Management
- Microsoft Project
- Client rapport
- Process Improvement
- Scope Management
- Data Analysis
- IT project management
- Client service delivery
- Asana software
- Team building
- Project lifecycle management
- Communication
- Service initiatives support
- Business services support
- Project Planning
- Performance Metrics
- Vendor Management
- Project Scheduling
Timeline
Sr. Project Associate
Eccentric Engine Pvt Ltd
10.2021 - Current
Project Engineer
Panasonic India Pvt Ltd
08.2019 - 10.2021
SME Team Leader
QConnect Pvt Ltd
08.2018 - 07.2019
B.Tech - Computer Science
MVN University
Diploma - Computer Engineering
GP Sonipat
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Work-life balanceCompany CultureCareer advancementQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
JIRA
Confluence
SAP MM
Trello
MS Project
Languages
Hindi
Native language
English
Intermediate (B1)
B1
Interests
Travelling
Riding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
SCRUM Master by Career Ninja
PMP by Udemy
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 4 staff members.
- Solved deale issue of multiple entries by introducing common and connected software for registration of new walking.
- Achieved 100% utilization of the application through out the dealership across INDIA
- Achieved 95% penetration with usage and walkings
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