Vivek Kumar Chaudhary

• Responsible for effective sales after service management.
• Coordinating with team for meeting consumers and with dealers regarding their requirements & problems.
• Supervising the sales and operation team dealer networks, scheduling new dealer appointments to generate sales & achieve the sales target
• Organizing the complete event related to new dealer opening, campaigning, and other events of the company
• Working on brand promotions through market campaigns
• Maintaining relations with key customers , generating business from the existing accounts and achieving profitability and growth.
• Exploring potential business avenues and managing marketing & sales operations for achieving the business targets
• Analyzing & tracking latest marketing trends, competitors' activities and providing inputs for sales & marketing strategies
• Promoting newly launched products across the region and ensuring new launches were listed by the partners
• Suggesting merchandise based on individual requirements and assisting in display of merchandise in the store
• Ensuring products are in-line with customer needs and providing technical descriptions of products and their usage
• Maintaining knowledge of current sales & promotions, policies regarding payment and exchanges and security practices
• Managed business of a district office with 45 dealers and planned & executed complete brand shop initiatives for retail partners with growth of 11 percent last year
• Exceeded sales and profit goals by ensuring growth with each channel partner from first year of opening and in each ensuing year
• Increased sales through channel partner by attaching new big fleet customer
• Monitored channel sales, marketing & operational activities; implemented strategies to maximize channel sales revenue increase in channel business

 Manages primary sales in the assigned territory, as per target.
 Collection of payments for Sales made, as per the company norms.
 Dissemination of information to Dealers / end customers regarding trade schemes, any communication from organization.
 Organizing and implementing customer awareness programs / product shows in consultation with seniors.
 Generating MIS / data base on the sales trend, schemes etc w.r.t. Organization.
 Market intelligence on competitor activity and market trend in the tyre industry.
 Market growth and increase in sales coverage in the assigned territory.
 Grievance handling of the customers resulting in having delighted customers.
 Coordinating the after sales service with the customers and the technical services associates.
 Adherence to all the company guidelines on sales and commercial.
 Business Development and demand generation in the assigned territory.

• Led functions related to Marketing & Sales through Doctors in Hospitals and Clinics
• Developed sales functions and looked into inventory management
• Managed sales through Medical shops and Distributors members

• Supervised product (Mutual Fund & Life Insurance) sales section, customer relationship and after-sales service
• Managed front-line sales of company products & service
• Arranged client meeting's and gave product description
• Dealt with call centre leads and worked in business sales plan including consumer satisfaction
• Closed opportunities and strengthened relationships with strategic account by leveraging key account management skills
• Initiated and managed strategic partners program leveraging channel sales including planning, implementing and tracking projects