Vivek Kumar Ramesh
Bangalore
Summary
Results-driven Project Manager with over 9 years of experience in managing projects, sales, and consulting across diverse industries. Skilled in generating innovative design solutions, optimising workflows, and leading high-performance teams. Effective communicator with strong presentation and risk oversight abilities, committed to establishing strong relationships with clients and stakeholders.
Overview
13
13
years of professional experience
Work History
Project Manager
Apollo247
Bangalore
02.2024 - 09.2026
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Oversaw backend, web, and mobile application projects, ensuring timely releases and adherence to standards.
- Coordinated with vendors for integration projects to define project objectives and requirements, ensuring alignment with business goals.
- Directed the resolution of project issues and conflicts, ensuring minimal impact on project progress and outcomes.
- Facilitated team meetings and stakeholder updates, promoting open communication and effective problem-solving.
- Monitored service delivery and intervened to address issues, minimising disruption to project timelines.
- Presented project proposals and reports to senior management, articulating project value and securing necessary approvals.
- Collaborated with Apollo247 on patient consultation, payments, and help section chatbot to enhance user experience.
Program Manager
Ciel HR
08.2023 - 01.2024
- Engaged with senior management to report on programme status, risks, and achievements, ensuring continued support and resource allocation.
- Managed resource distribution across teams to enhance project efficiency., optimising utilisation of personnel, finances, and materials for effective programme execution.
- Coordinated resource allocation, ensuring optimal utilisation of personnel, finances, and materials for successful programme execution.
- Completed short-term contract for Swiggy instamart, contributing to project goals.
Program Manager
Rakuten Symphony
Bangalore
10.2022 - 01.2023
- Coordinated with business team to prioritise daily issues, aligning resources with project goals
- Conducted daily standups to identify the progress of key issues
- Liaised across scrum team, business, and tech support to facilitate prompt resolution of issues
- Collaborated with production defect fixing team to resolve critical issues, ensuring timely product delivery
- Established tracking mechanism on Jira and report the metrics on a daily basis
Scrum Master
Razorpay
03.2022 - 10.2022
- Worked closely with Product Owners to refine backlogs and define sprint goals for project alignment.
- Organised and led Scrum of Scrums meetings to identify and resolve dependencies, ensuring alignment across multiple teams.
- Facilitated daily stand-ups, sprint planning, reviews, retrospectives to enhance team collaboration and streamline workflow.
- Monitored sprint progress using burn-down charts, adapting strategies to ensure timely project delivery.
Scrum Master
Legato Health Technology
Bangalore
05.2021 - 02.2022
- Facilitate scrum ceremonies (backlog refinement, grooming, sprint planning, Sprint review, retrospectives, daily stand ups, etc.)
- Conducted sprint planning sessions to define goals and tasks for the team
- Improved team velocity by incorporating capacity planning into sprint planning sessions
- Removed team impediments to allow the team to deliver the sprint goals and deliverables
- Assisted team in making informed commitments through story selection, sizing, and task definition while actively developing and maintaining team standards, tools, and best practices
- Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery
- Coordinated with stakeholders, management, engineers, product managers, and support specialists to address product issues and queries
- Prepared for sprints by connecting with clients and reviewing SDLC processes for multiple US payers
- Acted as liaison between company and customer, fostering healthy client relationships
- Legato is a subsidiary of Anthem, worked on the PBM domain.
Project Lead
Emids Technology
Bangalore
09.2017 - 05.2021
- Managed 2 scrum teams, overseeing 20+ resources to ensure effective collaboration and delivery.
- Protected team from over-commitment, managed backlog, and prioritised resolution of defects/bugs to ensure timely project delivery.
- Facilitated sprint planning sessions to establish clear goals and deliverables, enhancing team focus and alignment.
- Removed team impediments to allow the team to deliver the sprint goals and deliverables.
- Facilitate scrum ceremonies (backlog refinement, grooming, sprint planning, Sprint review, retrospectives, daily stand ups, etc.)
- Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices
- Coordinate with other stakeholders, management, engineers, product managers and support specialists on product issues/query.
- Acted as liaison between company and clients to address concerns and foster communication.
- Emids technology is one of the top service provider in the US healthcare industry.
Management Trainee
Orient Cement
06.2017 - 08.2017
- Conducted survey identifying dealer pain points to enhance operational efficiency
- Managed dealer relationships to streamline operations and improve service delivery
- Collaborated with senior managers to plan and implement operational strategies.
- Gained knowledge on mentoring, training and managing own staff by shadowing senior staff.
- Oversaw customer service operations to maintain high levels of satisfaction and loyalty.
Project Trainee
IAV India
Bangalore
03.2014 - 07.2015
- Developed project plan and monitored progress to ensure timely delivery of project milestones
- Gathered client requirements from initial specs and coordinated with design and execution teams to align project goals
- Nurtured relationships with key clients including IBM and Akamai to maintain strong partnerships
Project Engineer
Kavin Engineering
Coimbatore
10.2013 - 02.2014
- Coordinated with clients and project discipline leads to deliver project milestones on schedule.
- Monitored progress against baseline and reported variances promptly to stakeholders for informed decision-making.
- Scheduled projects, sequenced elements, and analysed business scope to ensure alignment with objectives.
Education
MBA - Operations and Marketing
XIME
Bangalore04.2017
B.E - EEE
PESIT
Bangalore04.2013
Skills
- Project Management
- Agile Methodology
- Scrum methodology proficiency
- Jira
- Metrics reporting
- Budget oversight
- Budget forecasting
- Project cost estimation
- KPI management
- Team management
- People Management
- Team collaboration
- Cross-functional collaboration
- Communication skills
- KPI management
- Scrum methodology proficiency
Personal Information
Profile: Armed with articulate communication and interpersonal aptitude in establishing strong rapport with clients, stakeholders and management.
Timeline
Project Manager
Apollo247
02.2024 - 09.2026
Program Manager
Ciel HR
08.2023 - 01.2024
Program Manager
Rakuten Symphony
10.2022 - 01.2023
Scrum Master
Razorpay
03.2022 - 10.2022
Scrum Master
Legato Health Technology
05.2021 - 02.2022
Project Lead
Emids Technology
09.2017 - 05.2021
Management Trainee
Orient Cement
06.2017 - 08.2017
Project Trainee
IAV India
03.2014 - 07.2015
Project Engineer
Kavin Engineering
10.2013 - 02.2014
MBA - Operations and Marketing
XIME
B.E - EEE
PESIT