VIVEK TRIPATHI
Store Manager
Kanpur,UP
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
18
18
years of professional experience
Work History
Store Manager
Sofaab Designs And Furnishing Pvt. Ltd.
12.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
FIELD OFFICER
CADILA PHARMACUETICAL LTD.
02.2011 - 12.2019
- Improved field operations efficiency by implementing innovative data collection and reporting techniques.
- Expedited decision-making processes by presenting comprehensive reports containing vital field insights to senior leadership teams regularly.
- Championed employee development initiatives such as mentoring programs or targeted training sessions aimed at enhancing skills relevant to field officer roles.
- Enhanced team collaboration through regular communication, training sessions, and joint project initiatives.
Trainee Business Officer
IPCA Laboratories Ltd.
10.2009 - 01.2011
Computer Operator cum office assistant
Bharat Sanchar Nigam Ltd.
03.2007 - 09.2009
- Managing M.I.S Reports
- Making quarterly U.S.O subsidy reports for V.P.T connections for the district Unnao
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
Education
Diploma -
Diploma in Computer Application
Mau, Uttar PradeshB.Sc. - Mathematics
C.S.J.M University
Kanpur06-2006
Intermediate - P.C.M.
U.P. Board
06-2003
High school - Science Background
U.P. Board
01.2000
Skills
- Diploma in computer application
- MS Office (MS Word, MS Excel, MS PowerPoint, MS Access)
- Email and official internet job works
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Operations management
- Store displays
- Staff management
- Staff supervision
- Sales expertise
- Documentation and reporting
- Relationship building and management
- Team development
- Product merchandising
- Sales analysis
- Pricing strategies
Languages
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)
Locationpreferred
Anywhere in INDIA
Native
Unnao, Uttar Pradesh
Hobbies and Interests
Playing chess
Disclaimer
I hereby declare that the all information furnished above is true & correct to the best of my knowledge and belief., Unnao, Uttar Pradesh, 7/11/24
Personal Information
- Expected Salary: Negotiable
- Father's Name: Mr. Lallan Tripathi
- Mother's Name: Mrs. Mithilesh Tripathi
- Date of Birth: 03/18/85
- Nationality: Indian
- Marital Status: Married
Playing Cricket, Chess, Listening news and songs. Passing quality time with family and friends.
- In school days we used to play cricket.
- Chess is my most favorite indoor game.
- Listening news keeps me updated about the connecting world.
- Listening songs keeps mind healthy generally i used to hear peacefull old music, religious also.
- And passing quality times with family and friends i think everyone like this.
Timeline
Store Manager
Sofaab Designs And Furnishing Pvt. Ltd.
12.2019 - Current
FIELD OFFICER
CADILA PHARMACUETICAL LTD.
02.2011 - 12.2019
Trainee Business Officer
IPCA Laboratories Ltd.
10.2009 - 01.2011
Computer Operator cum office assistant
Bharat Sanchar Nigam Ltd.
03.2007 - 09.2009
Diploma -
Diploma in Computer Application
B.Sc. - Mathematics
C.S.J.M University
Intermediate - P.C.M.
U.P. Board
High school - Science Background
U.P. Board
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