VIVEK K.V

To work in an environment which provides a congenial atmosphere and the scope to expose my potentiality with due challenges; want to grow within a group and want to demonstrate the group culture to help in achieving the organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Achieved Top Manager Award
• Team size expanded to 100 employees with increase of company revenue
• Implemented a CSR script to be used for new customers that increased efficiency by 20%
• Provided personalized services to each customer, resulting in 5-star feedback from clients
• Met sales objectives constantly for 7 years in a row
• Many executives have promoted to next level with strong team building activities
• Provided excellent services to an irate corporate customer, as a result, retained his business
• Exceeded sales expectations, by meeting all sales objectives constantly
• Took Company to 1.2 Crore Revenue consistently for the past 6 months.

• 2006, University of Madras, BCOM
• 2003, Board of higher secondary exams, HSE ( CS)
• 2001, Secondary school exam board, SSLC

• CRM
• IVRs & Help Desk Software
• Nice: Monitor Agent calls in real-time
• Predictive Dialer
• Zoiper

• Father's Name: K.L. Venugopal
• Date of Birth: 03/09/86
• Gender: Male
• Nationality: Indian
• Marital Status: Married