Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vivek Modi

Vivek Modi

KITCHENER ON

Summary

Dynamic professional with extensive experience at Reliance Communication, excelling in client communication and project management. Proven track record in developing strategic partnerships and enhancing service offerings, while fostering long-term client loyalty. Adept at invoice processing and team collaboration, driving operational efficiency and achieving business objectives.

Overview

12
12
years of professional experience

Work History

Commercial Assistant

TEAM LEASE SERVICES LTD
Ahmedabad
03.2015 - Current
  • Managed client communications and inquiries for diverse service offerings.
  • Coordinated administrative tasks to support operational efficiency and workflow.
  • Assisted in preparing reports and documentation for internal and external stakeholders.
  • Collaborated with team members on project planning and execution initiatives.
  • Streamlined office processes to enhance productivity and service delivery standards.
  • Coordinated daily operations of the commercial department to ensure efficient workflow.
  • Created invoices for customers according to agreed terms and conditions.
  • Ordered new office supplies when needed and kept track of office inventory.
  • Assisted in the preparation of commercial contracts and agreements, ensuring accuracy and compliance with applicable laws.
  • Performed basic accounting duties for clients to maintain fully compliant and accurate records.
  • Provided administrative support to sales team members, such as generating reports or managing data entry tasks.
  • Processed orders from customers according to established procedures and policies.
  • Created documents and spreadsheets.
  • Performed other duties as assigned by supervisor or manager.
  • Developed promotional materials such as brochures, flyers, presentations. to support marketing efforts.
  • Organized and maintained customer records, including contact information and purchase histories.
  • Participated in trade shows and exhibitions to promote company's products and services.
  • Followed up on payments from clients through phone calls or emails.
  • Coordinated logistics for business events, including conferences and meetings.
  • Supported sales team by generating leads and preparing sales materials and presentations.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Prepared invoices and drafted memos for executives.

SR Business Development Executive

RELIANCE COMMUNICATION
Ahmedabad
03.2013 - 03.2015
  • Developed strategic partnerships to enhance service offerings and market reach.
  • Collaborated with cross-functional teams to align business strategies and objectives.
  • Mentored junior staff on best practices in business development processes.
  • Managed client relationships to ensure satisfaction and foster long-term loyalty.
  • Facilitated training sessions on product knowledge and sales techniques for team members.
  • Managed customer complaints effectively in order to maintain positive relationships with clients.
  • Provided training sessions on sales techniques for junior staff members.
  • Developed and implemented strategic business plans to increase sales, market share and profitability.
  • Developed long-term partnerships with vendors and suppliers by negotiating favorable payment terms.
  • Assisted senior management in researching new markets for potential business expansion opportunities.
  • Set monthly goals for sales and marketing teams and provided resource support.
  • Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
  • Identified new markets for product expansion and penetrated those markets through a combination of direct selling, promotional activities, advertising campaigns and public relations initiatives.
  • Managed relationships with key customers to ensure satisfaction and loyalty.
  • Communicated with other corporate departments to develop effective business strategies.
  • Provided assistance to prospective clients to encourage high level of customer service.
  • Compiled and submitted monthly and yearly reports.
  • Developed relationships with potential clients to gain momentum for account development opportunities.
  • Maintained an up-to-date database of contacts within the industry for networking purposes.
  • Oversaw staff by delegating work and reviewing individual performance.
  • Collaborated with marketing team members to create effective promotional materials such as brochures, flyers and web content.
  • Reviewed all sales documents prior to signing off on them ensuring accuracy and compliance with relevant laws.
  • Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.
  • Gained market share in new sales performance through aggressive team training.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Oversaw regional and local sales managers and staff.

Education

BBA - ACCOUNTS

SAVEETHA AMRAVATI UNIVERSITY
VIJAYWADA,ANDHRA PRADESH,INDIA
06-2012

High School Diploma -

BHARTIYA SHIKSHA PARISHAD
UTTAR PRADESH
02-2010

Skills

  • Client communication
  • Invoice processing
  • Report preparation
  • Office administration
  • Project management
  • Data entry
  • Customer service
  • Sales support
  • Team collaboration
  • Problem solving
  • Event coordination
  • Administrative support experience
  • Brand awareness
  • Mail management
  • Operations management
  • Multitasking
  • Document preparation
  • Verbal and written communication
  • Decision-making
  • Honest and dependable
  • Event planning
  • Vendor relations
  • Meeting scheduling
  • File maintenance
  • Filing and data archiving

Timeline

Commercial Assistant

TEAM LEASE SERVICES LTD
03.2015 - Current

SR Business Development Executive

RELIANCE COMMUNICATION
03.2013 - 03.2015

BBA - ACCOUNTS

SAVEETHA AMRAVATI UNIVERSITY

High School Diploma -

BHARTIYA SHIKSHA PARISHAD

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