VIVEK PILLAI
Pune
Summary
Results-oriented and innovative Senior Software Engineer with 10 years of experience with TIBCO suites of Products. Easily communicates complex technical requirements to non-technical stakeholders. Excellent leadership record of leading development teams in EAI development projects.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Infosys (Sr. Software Associate)
ABN AMRO
Pune, India
10.2021 - Current
- Acting currently as SSE (Smart Shore Enabler) for ABN AMRO Client from Infosys side
- This role is defined on the several Management activities which involves the below mentioned roles
- Roles and Responsibilities:
- Establishes and maintains format, structure and preparation process of reports to be provided to superiors and upper management
- Providing financial and analytical support to Finance executive management
- Manage & Support Onboarding of Resources onto Infosys and Client Projects
- Act as the escalation point for sensitive client issues, which involves investigating issues and develop a satisfactory response to the client's concerns
- Discuss performance appraisals and extract positive and constructive feedback on an ongoing basis of resources deputed to respective Clients
- Establishing and maintaining strong and productive relationships with Clients to ensure issues are dealt with efficient and effective manner and in line with contractual obligations
- Undergo Bi-Weekly & Bi-Monthly discussions with connected Clients (PO, Engineering Leads)
- Attending meeting with Delivery Heads to discuss about the Revenue & Billing fronts.
Sr. Software Associate
Infosys
Pune, India
01.2021 - 10.2021
- Got an opportunity to work on ABN AMRO’s Investment project
- This team looked after the customer onboarding process related to the Investment domain
- We provided support to various Investment functionalities like Self Investment, Guided Investment and much more
- This project team have a well-integrated TIBCO framework which involved various REST calls
- Roles and Responsibilities:
- Lead and support BPM (Business Process Management) Team working on TIBCO products
- Understanding the Business requirements from the Business team as well as PO and discussing the same with the development team
- Creating requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements
- Currently supporting the Scrum Team on their migration to DevOps
- Lead various Scrum ceremonies in the absence of Scrum Master
- Also performed few project management activities under the shadow of IBU head which involved co-ordination with various teams and gathering the Ideas which, after various filtration, is presented to Client
- Used tools like Service-now, confluence, JIRA Release management and excel mostly for deliverables Reporting
- Also looked after various Incidents/Change requests on ad-hoc basis.
Sr. Software Engineer
Tech Mahindra
Pune, India
05.2016 - 12.2020
- KPN Netherlands Telecom (EAI Team)
- Ne of the largest Telecom company in Netherlands, for whom we acted and support as a middleware application team (EAI Team) to all the business transactions and telecom services
- This project is fully developed from the scratch using TIBCO Business Works aligned with various other TIBCO tools like EMS,RV, Administrator
- Sql Server was the backend data repository for the project
- Roles and Responsibilities:
- Worked on Tibco BW for developing and testing various telecom services and business transactions
- Involved in the Design & Development phase for defining the business processes
- Involved in Validation, Testing, Deployment and troubleshooting
- Worked as a Face of DevOps in this project by supporting team on both Developmental and Operational Support grounds
- Was also an important part of Configuring the Report and Alert Mechanism functionality in the Project using various tools like AppDynamics, Opsgenie etc
- Has also been an integral team member when working from the Client Location i.e
- Den Haag, Netherlands, for a time period of 12 months
- Involved in various Business Requirement Discussions with the Product Owner.
Software Engineer
Syntel Inc
Pune, India
07.2015 - 05.2016
Software Engineer
Syntel Pvt. Ltd
Pune, India
- AllState, (AllState)
- He objective of this project is to provide backend support to various other AllState based Projects
- Backend support includes maintaining dedicated severs, users management, resource management, initiating and following up change requests and handling Server issues
- This project provides an 24x7 support for all AllState Based Projects
- Oles and Responsibilities:
- Collaborating a balanced backend Server Environment
- Working upon User & resource management as per server prospective
- Tracking, Logging and Handling server issues and backend maintenance
- Technologies/Platforms, , EMS Services and TIBCO Log Viewer
- Achievements
- Has been a part of Organisation Internal team who grabbed the first place in the Hackathon which was organised globally by KPN Client, Netherlands.
Administrator
FedEx
- The objective of Enterprise Notification Service (ENS) is to provide notifications to global customers present worldwide in more than 20 optional languages, English being the default notification language about the product shipment and billing
- This project is fully developed from the scratch using TIBCO BusinessEvents and Business Works
- Sql Server was the backend data repository for the project
- Roles and Responsibilities:
- Worked on the low level design and technical
- Involved in the Design & Development phase for defining the business processes
- Created XML Schema Definitions (XSD) for validation in business work processes
- Involved in Validation, Testing, Deployment and troubleshooting
- Involved in Rule Management for handling the various Enterprise Notifications
- Technologies, Platforms: TIBCO Business Works, , EMS Server, Netbeans, TIBCO BusinessEvents.
Administrator
Express ENS, FedEx
- The objective of Enterprise Notification Service (ENS) is to provide notifications to customers present worldwide in more than 20 optional languages, English being the default notification language about the product shipment and billing
- This project is fully developed from the scratch using TIBCO BusinessEvents and Business Works
- Sql Server was the backend data repository for the project
- Roles and Responsibilities:
- Worked on the low level design and technical
- Involved in the Design & Development phase for defining the business processes
- Created XML Schema Definitions (XSD) for validation in business work processes
- Involved in Validation, Testing, Deployment and troubleshooting
- Technologies, Platforms: TIBCO Business Works
Software Engineer
Syntel Inc
Pune, India
11.2013 - 04.2015
- AllState Data Convergence and Document Conversion (AllState DCDC)
- CDC is a platform where many teams give their data to make it absolute and Consumer Relevant rather than Legal and documented
- Various governance logic and retention rules are put in place to produce purified and correct data to Consumer and merchants across different markets across the world in daily, weekly and monthly basis
- Roles and Responsibilities:
- Understanding requirements and created low level design documents
- Worked on several pallets including Http, Soap, WSDL, File, Ftp, General, etc
- Developed reports for business processes using TIBCO Spotfire
- Used Business Event for writing rules
- Created the unit test framework to test all the BE rules and functions
- Deployed .EAR files in development and test environments using TIBCO Administrator
- Technologies/Platforms: TIBCO BusinessEvents, Business Works, Administrator, EMS Server.
Software Engineer
Syntel Inc
12.2012 - 02.2013
Software Engineer
Syntel Inc
Pune, India
02.2013 - 11.2013
Education
Bachelor Of Technology -
Padmanava College of Engg
12th Standard - Science(PCM and Biology
ISC, G.M School
Comp. Sc - Engg
2012
10th Standard - undefined
ICSE
2008
undefined
Pragati Public SchoolSchool
2006
Skills
- TIBCO BW 5x
- Scrum/Agile
- Microsoft Azure
- DevOps
Certification
Scrum fundamental Certified
Microsoft Azure Fundamental Certified
TIBCO BusinessWorks Certified Associate
Timeline
Infosys (Sr. Software Associate)
ABN AMRO
10.2021 - Current
Sr. Software Associate
Infosys
01.2021 - 10.2021
Sr. Software Engineer
Tech Mahindra
05.2016 - 12.2020
Software Engineer
Syntel Inc
07.2015 - 05.2016
Software Engineer
Syntel Inc
11.2013 - 04.2015
Software Engineer
Syntel Inc
02.2013 - 11.2013
Software Engineer
Syntel Inc
12.2012 - 02.2013
Software Engineer
Syntel Pvt. Ltd
Administrator
FedEx
Administrator
Express ENS, FedEx
Bachelor Of Technology -
Padmanava College of Engg
12th Standard - Science(PCM and Biology
ISC, G.M School
Comp. Sc - Engg
10th Standard - undefined
ICSE
undefined
Pragati Public SchoolSchool
Similar Profiles
Jan VrielerJan Vrieler
Software Architect at Abn AmroSoftware Architect at Abn Amro
Shyamali MishraShyamali Mishra
Senior Software Test Professional at ABN AMRO BankSenior Software Test Professional at ABN AMRO Bank
SHIVAM CHAUHANSHIVAM CHAUHAN
IT Engineer at ABN AMRO Bank N.VIT Engineer at ABN AMRO Bank N.V
Ashwani SinghAshwani Singh
Senior Transaction Monitoring Specialist at ABN AMRO BankSenior Transaction Monitoring Specialist at ABN AMRO Bank
Amol Dilip WaniAmol Dilip Wani
Senior Specialist – Client Services Project Manager at NICE Interactive SolutionsSenior Specialist – Client Services Project Manager at NICE Interactive Solutions