Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Vivek Premanand

Mysore

Summary

More than 9 Years’ experience in US Healthcare Services. Proficient in running successful operations & experience of developing procedures, service standards for business excellence. Ability to learn and apply new technical skills and concepts quickly. Ability to work on manages multiple projects simultaneously. Possess excellent interpersonal, communication and organizational skills with proven abilities in team handling, training, development and planning.

Overview

9
9
years of professional experience

Work History

RCM Specialist

Horizon revenue Solution (Rondure Infotec)
10.2023 - 07.2025
  • Handling charge entries and postings for 3–5 accounts as part of daily accounting operations.
  • Worked on Behavioral Health and Hospital Claims processes, including account management and claims review.
  • Hands-on experience with medical billing software such as Office Ally, Advanced MD, and other new billing applications.

Team Coach

Fore Front Healthcare
Mysore
09.2019 - 07.2023
  • Coordinating and managing multiple teams on the go and motivating them to perform at highest energy levels.
  • Reviewing and Audits of the Medical Records, and co-ordination with Providers for the errors found in Medical Records to avoid the Rejection of payments.
  • Ensuring Billing is done as the Medical Records.
  • Monitoring process metrics daily, weekly and monthly.
  • Assisting team with error free Medical Record for multiple practices and Facilities. To manage Denial Management, Electronic Data Interchange (Billing as well as Rejection).
  • Taking One-o-One feedback session with team members.
  • Maintain update tracker and issue log and SOP for the team.
  • Compiling various reports and streamlines operation standards and procedures.
  • Feedback session to the team member to improve the quality of production.
  • EMRs and other Tools: Kareo, AdvanceMD, CommitMD, Gmed, NextGen, MS-Office.
  • Achievements:
  • Making sure of error free Medical Records before submitting it to Insurance.
  • Initiated for making Process SOP simpler and informative.
  • Found new trends to reduce extra work.
  • Consistently received appreciation from the onshore counterpart and client for meeting all the metrics without any accruals.
  • Ensured to collect maximum Revenue with minimal errors.
  • Awarded for Highest and most efficient team for the month.

Starmark Software Pvt Ltd
06.2016 - 01.2019
  • Knowledge of RCM workflow
  • Solely responsible for managing billing and claims department at private medical practice
  • Provide insurance companies with additional documentation or records (if requested) to expedite payments and resolve denials
  • End to End Process knowledge of Claim Processing.
  • Experience of Eligibility and Service Level Check.
  • Verifying eligibility for the patients through website and Calling.
  • Creating web logins with the Insurance companies
  • Training new users about the process.

Education

Bachelor of Arts [BA] -

Mysore university

PUC -

Junior College
Malavalli, Mandya

Skills

  • Process Management
  • Managing a team with a headcount of over 10 and motivating them to perform with high energy levels
  • Reviewing and Allocation of work to the team
  • Co-Ordination with the US team on weekly basis to make sure for a smooth Process
  • Transitioned new processes and making SOP for it
  • Interfacing with management for ensuring to meet daily team targets within the Service Level Agreements (SLA)
  • Giving process training to the new promotes
  • Monthly, Weekly & Daily internal dashboard
  • Working on multiple clients with least amount of supervision

Awards

Has been awarded as BEST PERFORMER OF THE YEAR on 2020 in Forefront Healthcare, Has been awarded as Best performer of the year 2018

Timeline

RCM Specialist

Horizon revenue Solution (Rondure Infotec)
10.2023 - 07.2025

Team Coach

Fore Front Healthcare
09.2019 - 07.2023

Starmark Software Pvt Ltd
06.2016 - 01.2019

Bachelor of Arts [BA] -

Mysore university

PUC -

Junior College

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Vivek Premanand