Vivek Rajagopalan
Bangalore
Summary
Results-oriented Cash Application Analyst specializing in accounts receivable management and remittance processing at ECI Technology. Demonstrated success in resolving discrepancies and enhancing AR workflow efficiency, achieving an 85% reduction in aged receivables. Proficient in SAP FICO, dedicated to providing outstanding customer service while ensuring precise financial record-keeping.
Overview
10
10
years of professional experience
Work History
Cash Application Analyst
ECI Technology
Bangalore
08.2021 - 08.2025
- Executed accurate and timely cash posting for lockbox, ECDS, ACH wires, credit card payments, and B2B transactions.
- Prepared comprehensive documentation for daily report completion, including remits and account statement details.
- Recorded customer payments for REXEL, JOHN DEERE, and Target to ensure accurate financial tracking.
- Researched remittance discrepancies to resolve disputed transaction amounts effectively.
- Analyzed accounts to identify patterns, leading to process improvement resolutions.
- Supported collections reporting for overcharges, chargebacks, and bad debt management.
Cash Application Analyst
Mann Hummel
Bangalore
07.2020 - 07.2021
- Resolved invoicing discrepancies to ensure the collection of outstanding balances.
- Communicated with clients to obtain remittances for payment application.
- Researched internal accounting software to facilitate accurate payment processing.
- Posted cash transactions efficiently to maintain accurate records.
- Ensured timely reconciliation of cash deposits against posted funds in accounts.
- Monitored cash deposits and lockbox activities, reporting on cash status.
- Handled escalated customer issues through detailed research and resolution strategies.
- Maintained organized support documentation for customer remittances, including wires, checks, and credit card payments.
Credit & Collection Executive
Unisys
Bangalore
04.2019 - 07.2020
- Applied payments to customer accounts within specific accounting systems.
- Utilized bank software to navigate payments and remittances for proper application.
- Balanced customer accounts precisely with corresponding payment amounts.
- Executed computerized and manual cash batch data entry along with sale journal management.
- Implemented streamlined processes that improved AR workflow efficiency, reducing aged receivables by 85%.
- Drafted detailed accounting summaries itemizing income activity by portfolio while maintaining error-free reconciliations.
- Performed various AR duties, including invoicing, chargeback investigations, and reconciliations.
- Processed high volumes of payments accurately and promptly on the same day received.
Purchase Consultant
IQVIA
Bangalore
05.2017 - 02.2019
- Processed over 10,000 invoices, ensuring accuracy and efficiency in daily operations.
- Composed monthly accounting reports and summarized financial data for analysis.
- Monitored payments and expenditures to maintain healthy cash flow.
- Facilitated audits to ensure compliance and accuracy across financial records.
- Negotiated favorable payment terms with vendors to enhance cash management strategies.
- Reconciled vendor accounts to resolve discrepancies and maintain accurate records.
- Maintained updated vendor files and managed ongoing vendor relations effectively.
- Performed month-end account analysis to identify trends and inform decision-making.
Financial Analyst
ANZ Banking
Bangalore
05.2015 - 05.2017
- Dishonored cheques from Australian banks to mitigate financial discrepancies.
- Issued special responses to customer inquiries for improved service delivery.
- Investigated customer queries and resolved issues via phone and software.
- Cleared special responses manually and through Macro execution.
- Processed issuance of commercial cards for customers residing in Australia.
- Conducted pre-assessments of credit card transactions to ensure compliance.
Education
MBA - FINANCE
University of Mysore
09.2012
Bachelor of Business Administration -
West Bengal university and technolgy
06.2009
Skills
- Customer service
- Accounts receivable management
- Remittance processing
- Cash posting
- Office management
- SAP FICO
- NetSuite
- MS Excel
Websites
Hobbies and Interests
- Cricket
- Adventurous Sports
Accomplishments
- Star Performer for the Month Of May 2016 while working at ANZ Bangalore.
- Participated in all State Trekking Championship in 2004 and got the Recognition as the Fastest climber and received an award of 1st Prize.
Languages
- Tamil, 50%
- Hindi, 50%
- English, 50%
Timeline
Cash Application Analyst
ECI Technology
08.2021 - 08.2025
Cash Application Analyst
Mann Hummel
07.2020 - 07.2021
Credit & Collection Executive
Unisys
04.2019 - 07.2020
Purchase Consultant
IQVIA
05.2017 - 02.2019
Financial Analyst
ANZ Banking
05.2015 - 05.2017
MBA - FINANCE
University of Mysore
Bachelor of Business Administration -
West Bengal university and technolgy